User stories

Fleep User Story: ESTCube-2

Fleep User Stories is a series of blogposts that highlights the cool people, teams and companies that use Fleep in their daily business.

Fleep user story

ESTCube-2 is an Estonian space technology demonstration mission to test a “plasma brake” for deorbiting satellites and to test electric sail propulsion technology.

The people behind the mission are mostly students who are united by the shared passion of space exploration. And there’s many of them!

When the first Estonian satellite ESTCube-1 united more than 100 students, ESTCube-2 satellite has already brought together about 200 students from many different fields of study. And they collaborate on Fleep!

We spoke to Kadri from the ESTCube-2 team about how and why they use Fleep for their project communication. So, here’s the ESTCube-2 Fleep user story!

How did you find out about Fleep?

We were using Skype as our main communications tool prior to Fleep. As Skype lacked quite a few necessary features, we decided to move away from it and adopt something else. Specifically, Skype lacked consistent conversation history with search functionality and an Atlassian JIRA integration.

project communication

What are you using Fleep for?

We are using Fleep for teamwork. It’s a comfortable tool for quick interaction between team members who are far away from each other. It is easy to create conversations around specific topics for discussion. During the ESTCube-1 satellite project, we mainly used Skype chats for different teams. While we also considered IRC, Slack and HipChat, we eventually chose Fleep because of its live support.

How do you use Fleep?

We have a dedicated chat with links to all of our Fleep conversations. So anyone can use the conversation links posted in the chat to join the conversations relevant to them. In addition to each team having their own conversation, we have the following common chatrooms: General, IT Services, Social Events, Random. Occasionally, 1:1 conversations are created to share links, code snippets or any other personal messages.

ESTCube-2

What do you like about Fleep?

I like the fact that Fleep has mobile, web browser and desktop applications (including Windows, macOS, Linux). This means that I can be connected and receive information on the go, or even when I do not have any personal smart devices with me (using someone else’s computer, for example).

Pinned messages and file sharing are also a very convenient features. Not to mention the possibility of creating conversations around different topics to discuss specific agendas.

Fleep maintains a long-term chat history with a search function that works wonderfully. This is perfect for finding that specific link that was shared last year.

What are your Fleep tips?

We use a channel list approach, so all the different conversations our team members might be interested in are located in one specific conversation and no other messages are posted in that chat. This means that people can join and leave conversations freely, and choose which ones they wish to participate in. Having all of our team members in one conversation also means that they are easily discoverable for getting in touch and creating new conversations.

Who would you recommend Fleep to?

Fleep is extremely handy and useful for distributed teams. We work in different countries and continents, and don’t lose touch with each other while focusing on various challenges.

Yay, thanks for sharing the ESTCube-2 Fleep User Story! You can find all featured user stories under the Fleep User Stories category. Make sure you also follow Fleep on Twitter and Facebook to keep an eye on our news and updates!

Chat for teams

Fleep User Story: PlanetX

Fleep User Stories is a series of blogposts that highlights the cool people, teams and companies that use Fleep in their daily business.

This time, our user story features PlanetX, a full service web agency. The PlanetX team designs and builds websites, applications, mobile solutions and other awesome digital media.

PlanetX

We spoke to Keval Kankotiya, co-founder of PlanetX, about how and why they use Fleep for their project communication. Without further ado, here’s the PlanetX Fleep user story…

Hi Keval! How did you find out about Fleep?

Hello from PlanetX! We are a creative IT agency and we were spending lot of time behind making task lists and sending it through email and project management systems.

project communication We were looking for something that can save our time and keep track of each and every small task so that we don’t miss anything.

We tried several messengers like Skype, Hipchat and Slack in the past but all of them have some limitations. Slack was promising somehow but the pricing was high for our team of 30+ members worldwide and continuously adding more day by day.

I was reading Quora and suddenly I found a question about Slack alternatives. Boom – this is how it all started! I went to the Fleep website and checked the features – surprisingly it is exactly what we were looking for.

How do you use Fleep?

team chat

We are a team of 30 people spread worldwide – India, USA, Australia and Germany. We use Fleep as our general internal team communications tool for our remote team.

What do you like about Fleep?

I am more than happy with Fleep, it is the perfect messenger especially for IT agencies. It is super flexible and easy to use.

Fleep has everything that we need – like functionality to create tasks, pin important notes, multiple and fast file attachment, easy and smart commands, unlimited history and nice shortcuts.

What could be improved in Fleep?

When I first found out Fleep does not have a Linux app, that was a bummer. We are an IT company and some of our team members use Linux…

team chatSo I asked Fleep Support about it (P.S. their support is excellent and they respond very quickly!) and I got the response that they are building a Linux app, to be launched soon!

Fleep works on any web browser though, so currently our Linux team members are using it on the web browser. But we are looking forward to seeing the Linux app ASAP. :)

Anything else?

In the end I will say BIG GO for Fleep if you want to save time and to have efficient messaging. Happy Fleeping! :)

Woohoo, thanks Keval for sharing the PlanetX Fleep User Story! You can find all featured user stories under the Fleep User Stories category. Make sure you also follow Fleep on Twitter and Facebook to keep an eye on our news and updates!

Chat for teams

Fleep User Story: Heroic

Fleep User Stories is a series of blogposts that highlights the cool people, teams and companies that use Fleep in their daily business.

HeroicThis time, we are featuring Heroic - an independent record label and management agency based in the Netherlands. Heroic was founded by Budi Voogt and Tim van Doorne in 2013.

The goal and ethos of Heroic is ‘Empowering Creators’ – and they really take this to heart. Heroic strives to give the power back to the artist and provide resources to help empower all acts to be as independent as possible. This is why Budi wrote ‘The Soundcloud Bible’ and the ‘Music Marketing Academy’ and Tim recently wrote the ‘Mastering Bible’.

In fact, Heroic is much more than a record label – they are building a positive and forward-thinking community, an ecosystem where super-talents can flourish. Not to namedrop, but the artists they work with include San Holo, Ark Patrol, Fytch and soupandreas, for example.

“We challenge convention and leverage the internet to build sustainable careers for our artists.
By wearing the kamon, the ancient Japanese symbol used to identify a family, we show our resolve.” – Heroic

heroic

(From left to right:) Yiannis, Jason, Budi and Tim from Heroic.

We spoke with Yiannis Karavassilis from Heroic about why and how they use Fleep. Without furhter ado, here’s the Fleep user story of Heroic!

How did you find out about Fleep?

We had tried using plenty of other team chat software before. We always found some issues with them, whether that was functionalities that weren’t useful, pricing points that didn’t make sense or features that were missing. After doing some research we found Fleep and we immediately fell in love with how user-friendly it is: how easy it is to navigate, create teams and engage with our team and artists.

Why does the Heroic Records team use Fleep?

team chatOur team currently consists of 12 people, located all around the world. The core team of 6 is based in the Netherlands, and the rest of the team is located in various states in the USA and Canada.

Fleep has become our prime means of communication to update each other, exchange files quickly, talk strategy and even have personal one-on-one conversations. Even more, it has also become a portal for us to work and communicate with our artists. In this, Fleep has really helped ignite a sense of community among the team and our artists. We all feel more connected than we could have ever been without Fleep.

Fleep is also great for having everything in one place, centralized, so we do not have to scour through hundreds of conversations on Facebook Messenger.

How does your team use Fleep?

We split our communication into different teams, and then have conversations for different topics. For example, we have a “Label Group” team with conversations for Marketing, Music Discovery, Design etc.

team chatWe also have a main / general conversation that we’ve named “The Empire” – our whole team and all artists can see this one – there, everyone can post new music, key marketing highlights and engage with the community.

What do you like about Fleep?

I love how easy it is to share files within Fleep, everything is just a drag and drop away. Navigating within conversations to find keywords is amazing as well. As an A&R (Artist & Repertoire) I get sent a lot of demos daily from our artists to review.

I tend to give a lot of feedback to our artists which creates very lengthy conversations, making it harder to just quickly pull up the demo that some might have sent a few days or a week before. With a simple search I can type in the key word and it will pop up immediately. Love it!

What are your Fleep tips?

Command + G is GOD! Makes my life so much easier to navigate through all my conversations and quickly pull convo with a team-mate or artist I want to talk with.

Who would you recommend Fleep to?

I would recommend Fleep to any company that’s looking for a very solid solution for a work chat environment. I’d say especially say startups.

work chat

I think one thing we really love about Fleep is that all of its main functionality is free. As a startup, it’s  sometimes hard to find the funds to allocate to the software you use, especially when you want to prioritize paying your employees (and artists in our case).

Fleep functions as well (if not better) as other chat for teams we tried out where pricing was off the roof. Customer service is great and friendly, and the whole platform really helps create a wonderful culture.

Yay, thank you for sharing the Heroic Fleep User Story, Yiannis! You can find all featured user stories under the Fleep User Stories category. Make sure you also follow Fleep on Twitter and Facebook to keep an eye on our news and updates!

Chat for teams

Fleep User Story: Slick Trade

Fleep User Stories is a series of blogposts that highlights the cool people, teams and companies that use Fleep in their daily business.

Slick Trade
This time, our user story features an unbelievably resilient and determined lady, Krystal Comber, and the Slick Trade community she has built. Krystal’s story starts in 2007, when she suffered serious bodily and brain injuries after a major car wreck. She was told that it was unlikely that she would ever function fully again. Krystal spent a challenging year in recovery and, against all odds, re-learned how to walk, talk and simply be a functioning member of society again.

Krystal Comber

With a strong determination, she was able to get back into college, earn her degree, and start her journey in online business, affiliate marketing and stocks. Soon, Krystal was introduced to online trading, which ultimately proved to be a game changer for her. Krystal spent months learning the ropes of trading online and studied every piece education she could get her hands on. She now successfully trades Forex and NADEX, and is also teaching others about trading online through the Slick Trade Online Trading Academy.

When Krystal got involved in online trading, she had a vision for creating a community platform where online traders could connect and learn from each other. She created Slick Trade, which has grown to a strong community, with a common goal to create financial freedom through trading.

The signature Slick Trade membership includes tutorials, trading strategies, signal services, custom expert advisors and auto-traders, live chat and support, and more! The Slick Trade community uses Fleep as their communication platform. Their live trading and member chat in Fleep is where the community connects, and learns from each other.

But let’s have Krystal herself tell us more! Here’s Fleep user story of the Slick Trade community:

How did you find out about Fleep?

Fleep users We had been using Facebook Messenger as our chat for the first year of Slick Trade’s existence and ran into so many issues with the capabilities we needed. We tried all different kinds of free and paid chat programs, but none of them gave us everything we needed. Another trading group suggested Kato chat to us and they had everything that we needed to run smoothly. However, about 4 months ago they ended up shutting down their services.

I found out about Fleep from Kato chat. I was hesitant to switch to Fleep due to the issues we had with the previous chat services, and having the members constantly switching and setting up new accounts. I simply wanted everything to just work so we could do what we do best … trade.  To my surprise, Fleep was perfect for us and I am very grateful for the switch!

What does the Slick Trade community use Fleep for? 

Slick Trade uses Fleep as our live trading room.  Here, members can interact with one another and myself.  We give suggestions, let others know what strategies are working best for us, new strategies we have come up with, etc. There’s camaraderie there that has helped so many achieve the financial income they deserve.
Slick Trade
How does the Slick Trade community use Fleep? 

Slick Trade uses every aspect that Fleep currently offers. We have one group conversation and multiple 1 to 1 conversations. I personally use it to set up TeamViewer Sessions to help members get their charts set up and running functionally, to speak with Fleep support and our own Support Team and for the group and other 1 to 1 conversations.

I also love the email notifications, so that they are sent directly to my phone right away.  I have a Windows phone, so there is no Fleep mobile app for me.  I have tried the Flow app, but it unfortunately does not run correctly.  So, the email feature is great!

What do you like about Fleep?

I like everything really. The ability to easily add and remove members is very important for the group conversations. I also like the email notifications, 1 to 1 conversations, ability to send files and images right in the chat and the wonderful support they provide. Fleep email

What are your Fleep tips?

As mentioned above, if you have a Windows phone, just turn on your email notifications to come right through and you’ll be notified right away when someone sends messages to you 1 to 1 or in the group conversations.

Who would you recommend Fleep to?

I would recommend Fleep to anyone that is running a service where they need to have a functional chat running. Whether it is 1 to 1 conversations or group conversations. The mobile apps are great, and even if you have a Windows phone, you can make it work.  I would even recommend it to users that simply need a chat for school projects, event planning, or just for fun.

Thanks for sharing the Slick Trade Fleep User Story, Krystal! You can find all featured user stories under the Fleep User Stories category. Make sure you also follow Fleep on Twitter (and #fleepstories) and Facebook to keep an eye on our news and updates! Chat for teams

Fleep User Story: Shipitwise

Fleep User Stories is a series of blogposts that highlights the cool people, teams and companies that use Fleep in their daily business.

This time, we’re featuring team that believes in taking care of the first mile for any customer – meet Shipitwise! More specifically, they take care of the first mile in international shipping. With their service, the customer can relax and doesn’t have to worry about a thing. At this point, Shipitwise is an easy and affordable international shipping service for individuals.

ShipitWise

The Shipitwise team: [first row] Sander, Helen Kokk, [middle row] Anna, Aleksander, Ako, [and in the back row] Olari, Ragmar and Priit.

The company is very new – it was founded in June 2015 by Aleksander Gansen (CEO), Olari Miiter (COO) and Ragmar Saksing (CTO). Other members on the team are Helen Kokk – UI&UX fairy of Baltics, Priit Kallas – Marketing guru of Estonia, Sander Gansen – startup hustler with Silicon Valley experience, Anna Medjanskaja – genius logistic with life-long experience in transport and logistics, and Ako Tulu – development ninja, iOS pro with Skype background.

aleksander gansen

Shipitwise started taking orders in December 2015 and launched their web order form in January 2016 (try them out now!). They’re currently also participating in the Startup Wise Guys BusinessTech Accelerator.

We spoke to Aleksander, the CEO himself, about how and why they use Fleep. Without further ado, here’s the Shipitwise Fleep user story:

How did you find out about Fleep? 

Two of our founders were already familiar with Fleep from their previous (successful) startup Fututec. It was a simple decision to start using Fleep as our team communication tool. Fleep is a convenient tool and its interface is really user-friendly.

What do you like about Fleep?

I like that the interface is extremely clear and user-friendly, the application is stable and the search engine is fast. We also enjoy the personal service from Fleep team.

What are your Fleep tips?

star conversatons

It’s smart to create clear group conversations and topics in order to save time on searching for a particular subject or fact across all conversations.

Also, I would recommend making use of the possibility to star conversations – this will pin the most important chats or topics to the top of the conversation list, where they are always in sight.

How do you use Fleep?

Our team uses Fleep for private chats, as well as group conversations. The groups involve different people depending on the topic. For example, the Design and UI conversations do not involve people from Marketing and Sales etc.

Fleep user story shipitwiseWe also make use of the conversation email address. We forward emails to the conversation email and they show up in that specific conversation. This is great for when the content is informative and/or needs the attention of the team members in that conversation.

Also, we have found Fleep to be an ideal tool for collecting social media articles that are relevant to the team. We a have a separate conversation for gathering those - SIW_Social media articles.

Who would you recommend Fleep to?

I would recommend Fleep to anyone who is still using email on a daily basis, needs to follow email conversations and operate inside them.

It is a great tool for any international team as well, much more convenient than Slack. When Fleep is installed, all other platforms seem sooo unfinished. We are using Slack at Startup Wise Guys, but every time I ask myself “Why?!”

ShipitwiseEven the members of a family can make use of it! Basically any person with a computer or mobile device would enjoy Fleep.

 

Thank you for sharing the Shipitwise Fleep User Story, Aleksander! You can find all featured user stories under the Fleep User Stories category. Make sure you also follow Fleep on Twitter (and #fleepstories) and Facebook to keep an eye on our news and updates!

Chat for teams