Fleep User Stories is a series of blogposts that showcases all the cool people, teams and companies that use Fleep in their daily business.
Elektritakso (“Electric Taxi”) is an Estonian taxi company that is revolutionizing the world of taxi service with electric cars. This innovative taxi company started in 2012, and it has already grown to employ more than 100 people!
Today, Elektritakso does business in three towns in Estonia – Tallinn, Tartu and Pärnu. They operate on a fleet of Nissan Leafs and even a Tesla Model S! Guess what they use for daily communication? Fleep of course! We’re so glad to be a part of their daily business of eco-friendly taxi innovation! In this Fleep User Story, Kristjan from Elektritakso shares how they use Fleep…
Word of mouth! A friend of a friend of mine is a developer of Fleep and when I heard about Fleep, I looked into it to see what it is. We then realized it serves our communication needs better than Skype, which we had tried using in our taxis.
We decided early on we wouldn’t be using radio communication in our taxis – instead, every car has a tablet and that’s what we’ve always used for assigning jobs and communication.
How does Elektritakso use Fleep?
While we use a different software for assigning jobs and rides, Fleep is there for effective conversations and for sharing important information quickly. There has always been a need for a chat messenger in the field of taxi service – and frankly, no other application has worked as well as Fleep, which was built for conversations. It works especially well for group conversations.
Every car has its own Fleep account and they are organized into group conversations by city. These group conversations primarily serve the purpose of sharing information – about traffic for example, or when someone’s ride is taking longer than expected. There are some one-on-one conversations too, between the cars, but since these are set up by car (not by driver) they’re not private conversations.
What do you like about Fleep?
Our favorite part of Fleep is that it’s very convenient for group conversations. But we also like the File Drawer feature and the possibility of disclosing the message history to new members in the conversation.
Do you have any Fleep tips to share?
I would really recommend trying out the possibility to send out and receive emails in Fleep. Even if you think you don’t need it, you should give it a go. It’s a new kind of approach to email conversations, and it’s worth trying out!
To whom would you recommend Fleep?
Everyone who needs group conversations – for example, teams in the workplace, but also groups of friends and people connected through hobby clubs and organizations.
We know which taxi service we’ll be using from here on out… Thanks for telling us your Fleep User story, Elektritakso! You can find all featured user stories under the Fleep User Stories category. Make sure you also follow Fleep on Twitter (#fleepstories) and Facebook to keep an eye on our news and updates!