User stories

Fleep User Story: Fututec

Fleep User Stories is a series of blogposts that highlights the cool people, teams and companies that use Fleep in their daily business.

Meet Fututec – an innovative company developing a cloud-based information system for managing real estate. Their goal is to make the management of real estate in big business centres significantly more effective. Founded in 2010, Fututec has more than 200 business clients already – and is planning to further expand its horizons very soon. Olari Miiter, chairman of Fututec, shares more about their company, the system they have built and about how they use Fleep…

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Team Fututec – from left: Ragmar Saksing (Co-founder, Head of Development), Veiko Vostrjakov (Partner, Sales and Contracts), Olari Miiter (Co-founder, Marketing and Managing director)

Tell us more about Fututec and the information system you have built.

The Fututec information system streamlines the communication process between business centres and their tenants. It is meant for managing different types of real estate – shopping centres, warehouse space, logistics centres, automatic gas stations, school buildings, kindergartens, office buildings, port buildings, sports centres, etc. It helps the owners and tenants share information in a better, more effective way.

FututecUsually, the business centres or property managers receive information regarding their property – like numbers of visitors and turnover – via email or in the form of Excel sheets. With Fututec, these are put directly into the centre’s information system. This speeds up the process, and makes it more convenient for everyone involved. Additionally, it is super easy to analyze the reported data in Fututec, which improves the planning and execution of campaigns, for example.

How did you find out about Fleep?

We were sitting in our meeting room in Tehnopol and noticed the Fleep logo across the hallway. It sparked our interest and we immediately looked it up. It looked like an interesting tool so we decided to give it a go – we’ve been using it ever since!

What are you using Fleep for and how?

We used to have our communication spread out between different business communication tools: Skype, Gmail, Trello etc. Today, all of our team communication happens in Fleep.

As we have a few different ongoing topics with our team (e.g. sales, marketing, development, contracts, random chat), it is easy to have them as respective conversations in Fleep. And these different conversations have different combinations of team members involved. Also, some emails that have to do with one or the other topic run nicely into the Fleep conversations.

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There are also some conversations that only include the founders of the company. Additionally, we have conversations with our clients and some dedicated conversations by client type, by region. So, for example, there may be a conversation for everything regarding shopping centres in a certain part of a country. We have also found that our partners are using Fleep more and more for all of their communication!

What do you like about Fleep?

I like how Fleep has remained simple and easy to use. It’s so comfortable to use on your phone, tablet or on your computer.

From the functionality, my favorite feature is the possibility to add new members to a conversation members very easily. In email conversations, you’d usually have to email a new member separately, selecting and forwarding relevant pieces of information from your inbox.

In Fleep, it’s way simpler. For example, our company’s founders had discussed a few things related to sales for some time before there was a need to add the salesperson to the conversation. When they did, the salesperson was able to see everything that had been discussed!

What are your Fleep tips?

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I would recommend everyone to make use of the Conversation link and Conversation email features. These make it so easy to create new conversations and share them with whomever necessary. For example, you can turn on Sharing in the conversation settings and just send the Conversation link to the relevant people – they can then join the conversation by just clicking on the link.

Who would you recommend Fleep to?  

We would recommend Fleep to everyone who’s tired of digging through emails for pieces of information. Fleep is easy to use and gives a great overview of things.

Thanks for sharing your Fleep User story, Fututec! You can find all featured user stories under the Fleep User Stories category. Make sure you also follow Fleep on Twitter (#fleepstories) and Facebook to keep an eye on our news and updates!

Chat for teams

Fleep User Story: Elektritakso

Fleep User Stories is a series of blogposts that showcases all the cool people, teams and companies that use Fleep in their daily business.

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A few of the fleeping taxi drivers of Electric Taxi!

Elektritakso (“Electric Taxi”) is an Estonian taxi company that is revolutionizing the world of taxi service with electric cars. This innovative taxi company started in 2012, and it has already grown to employ more than 100 people!

Today, Elektritakso does business in three towns in Estonia – Tallinn, Tartu and Pärnu. They operate on a fleet of Nissan Leafs and even a Tesla Model S! Guess what they use for daily communication? Fleep of course! We’re so glad to be a part of their daily business of eco-friendly taxi innovation! In this Fleep User Story, Kristjan from Elektritakso shares how they use Fleep…

IMG_5308How did you find out about Fleep?

Word of mouth! A friend of a friend of mine is a developer of Fleep and when I heard about Fleep, I looked into it to see what it is. We then realized it serves our communication needs better than Skype, which we had tried using in our taxis.
We decided early on we wouldn’t be using radio communication in our taxis – instead, every car has a tablet and that’s what we’ve always used for assigning jobs and communication.

How does Elektritakso use Fleep?

While we use a different software for assigning jobs and rides, Fleep is there for effective conversations and for sharing important information quickly. There has always been a need for a chat messenger in the field of taxi service – and frankly, no other application has worked as well as Fleep, which was built for conversations. It works especially well for group conversations.

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Every car has its own Fleep account and they are organized into group conversations by city. These group conversations primarily serve the purpose of sharing information – about traffic for example, or when someone’s ride is taking longer than expected. There are some one-on-one conversations too, between the cars, but since these are set up by car (not by driver) they’re not private conversations.

What do you like about Fleep?

Our favorite part of Fleep is that it’s very convenient for group conversations. But we also like the File Drawer feature and the possibility of disclosing the message history to new members in the conversation.

Do you have any Fleep tips to share?

I would really recommend trying out the possibility to send out and receive emails in Fleep. Even if you think you don’t need it, you should give it a go. It’s a new kind of approach to email conversations, and it’s worth trying out!

To whom would you recommend Fleep?

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Everyone who needs group conversations – for example, teams in the workplace, but also groups of friends and people connected through hobby clubs and organizations.

We know which taxi service we’ll be using from here on out…  Thanks for telling us your Fleep User story, Elektritakso! You can find all featured user stories under the Fleep User Stories category. Make sure you also follow Fleep on Twitter (#fleepstories) and Facebook to keep an eye on our news and updates!

Fleep User Story: Naw

Fleep User Stories is a series of blogposts that showcases all the cool people, teams and companies that use Fleep in their daily business.

When we heard there’s a group of Fleep users working to save the oceans, we knew we had to share their story. Naw is a group of freedivers based in Dubai and they’re pretty awesome. So awesome, we decided to do a video user story with them – check it out:

Thanks for sharing your Fleep User Story, team Naw! Keep it up – we have your back (and your dive logs). You can find all of our featured user stories under the Fleep User Stories category. Make sure you also follow Fleep on Twitter (#fleepstories) and Facebook to keep an eye on our news and updates!

Chat for teams

Fleep User Story: How 4 Early Adopters use Fleep Team Chat

Fleep User Stories is a series of blogposts that showcases all the cool people, teams and companies that use Fleep in their daily business.

Fleep is lucky to have a very diverse user base – there are teams of bankers, divers, programmers, startups, lawyers, marketers, families, robotics enthusiasts… You get the idea. And it’s incredible how differently people use Fleep for team chat!

In the panel discussion below, four early adopters share how and why they use Fleep for their team chat. Listen in:

The panel above features Krister Viirsaar from toitla.com, who’s more of a technical guy himself and knows what makes a great business communication tool. Gerli Veermäe, co-founder of GoWorkaBit, appreciates how Fleep works as the communication tool for their team that’s unconventionally dispersed geographically. Then we have Agur Jõgi, Group CTO of BigBank, who shares the experience of their bank employees using Fleep as their business communication software. Representing the academic community is Sander Ulp from Tallinn University of Technology, who knows a thing or two about how students chat and communicate.

Thanks Krister, Gerli, Agur and Sander for being a part of the panel discussion and sharing how Fleep has changed your business communications! You can find all featured user stories under the Fleep User Stories category. Make sure you also follow Fleep on Twitter (#fleepstories) and Facebook to keep an eye on our news and updates!

Fleep User Story: Karmen Reinpõld

Fleep User Stories is a series of blogposts that showcases all the cool people, teams and companies that use Fleep in their daily business.

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One of Fleep’s power users, Karmen Reinpõld is a triathlon and cycling coach, who’s also enthusiastic about science. She helps people reach their sports goals by offering her expertise and experience, personal training plans, constant feedback and support.

When she’s not out there coaching, motivating, leading workshops or doing sports herself, Karmen likes reading books, going to the theatre, devouroing her husband’s baking masterpieces (rumour has it his homemade puff pastry just melts in your mouth), and Fleeping! Read on to find out how Karmen uses Fleep…

How did you find out about Fleep?

I know Henn (CEO of Fleep) from here and there, so when I heard about his new venture Fleep, I just had to take a look! At that point, I didn’t really think I needed another communication tool, even though it definitely looked like a cool and neat software. However, the necessity definitely grew with time.

How are you using Fleep?

Being a full-time coach, I have to communicate with my athletes on a daily basis to share and receive information (files, notes etc.). Basically all the information I receive, I also have to remember – but as we all know, the human brain only has limited memory capacity. So, I needed some external help, badly :) Then I remembered Fleep… Now I literally need to do two clicks to get the information I want – it’s all in the same place.

What do you like about Fleep?

I have two favorite features in Fleep: first, being able to pin text, and second, seeing all of my sent and received attachments in one place, in the file drawer. These may seem like small things, but they’re big for me! These features save me tons of braincells and time every day!

But the main reason why it’s so easy to use Fleep is just as Jaan Tallinn said: the person I am communicating with does not have to use Fleep (and doesn’t have to pay for it just because I gain some benefit from using the tool). If they want, they can join the “party”, otherwise it’s just like emailing for them.

Do you have any Fleep tips to share?

I believe I’m more of a basic user, maybe even too basic – nothing fancy or twisted, just enjoying the black and white, clean usability. It has everything necessary to make my daily life a little more efficient, without it being too energy-consuming. I can use this extra energy in my workouts!

Thanks for sharing your Fleep User Story, Karmen! Again and again, we are surprised by the variety of ways in which people use Fleep. You can find all featured user stories under the Fleep User Stories category. Make sure you also follow Fleep on Twitter (#fleepstories) and Facebook to keep an eye on our news and updates!