Multiple accounts in Fleep apps

We are excited to announce our latest development – support for multiple accounts in Fleep! You can now log in to and switch between several Fleep accounts within the app.

It works on the Android, iOS, Mac and Windows apps. (It is not supported in the web browser. You can either use different web browsers for different accounts or download the native app).

Wait, but why?

multiple accounts in fleep

As we are in the business of simplifying and improving online communications, we realized multiple accounts support was something that was missing in Fleep.

For example, let’s say you’re a salesman by the day and a stand-up comedian by night. You may want to keep your identities separate in Fleep, managing the emails and conversations separately. Now you can!

Or perhaps you’d prefer to keep your personal and work communications separate – while labels may help with this, multiple accounts makes it even easier.

Or maybe your team has a generic Fleep account or email address that several people have access to – be it Support, Sales or Contact Us. Now you can add that to your Fleep app too, alongside your own account, so you no longer have to sign out and sign in to manage all the accounts you have access to.


We have built multiple accounts support for all platforms! You can sign in to multiple accounts from all the native apps, both desktop (Mac, Windows) and mobile (Android, iOS). Once signed in to one account in the desktop apps, find ‘Sign in to Another Account’ from the top menu bar (under ‘File’ in the Mac app, under ‘Fleep’ in the Windows app).

multiple accounts

On the mobile apps (Android and iOS), click on the menu icon (‘burger’ icon that looks like three stripes), and choose to sign to another account from there.

Once logged in, you can easily switch between the different accounts.

For example, Scotty here has his work and personal accounts set up in the Fleep app and he can switch between the two from the Account bar on the left-hand side:

multiple accounts in fleep

In a different scenario, both Paul and Mary have access to the company email address, which they manage from Fleep. For quick access, they have both set up the account on their Fleep mobile apps – Android and iPhone respectively:

mobile multiple accounts in fleep

What else should I know about multiple accounts?

Do note that you will receive notifications from all of the accounts that you are logged in to. Also, there is no support for multiple accounts in the web browser. You can, however, use different web browsers for different accounts or download the native app for Windows or Mac to use multiple accounts.

That’s cool! What’s next?

As we’re on a mission to replace email conversations, we have developed a feature that will allow you to migrate your conversations to Fleep and keep your existing email identity. In fact, support for multiple accounts in Fleep apps was built in preparation for that feature.

People often have multiple email addresses or identities, so it became clear to us that Fleep needs to accommodate for that, to have the option to switch between multiple accounts. So, if you’re asking what’s next – connecting your Fleep account with your existing email account is next.

Have feedback or questions for us? Contact us at Let’s also stay in touch through our social media channels – TwitterFacebook, LinkedIn.

Customizing Fleep

customizing fleepWhether you use Fleep as an alternative to email or as a team communication tool, it is nice to be able to make it your own. Recently, we added a few new ways for you to start customizing Fleep to your liking.

Firstly, you can now modify the left pane in the desktop user interface (web browser, Mac and Windows app). Secondly, you can now play around with labels a little more than before.

Conversation avatars

Making the conversation avatars visible by default was one of the bigger changes to the look of the left pane that was launched with Fleep 2.0. For one-on-one conversations, the conversation icon avatar is the avatar picture of the person you are having the conversation with (unless you’ve changed the Topic for that conversation). For group conversations and any conversation with a Topic that a user has typed, the conversation avatar will be automatically generated form the initials of the name of the Topic.

Now, however, you can decide whether or not you want to see conversation avatars on the left pane in the user interface. If you choose to keep them, you can set an emoji as the conversation avatar.

alternative to email

Left pane with avatars vs left pane without avatars

As you can see, the left pane is more compact without avatars – more conversations can be seen in the same space.  To make the conversation avatars disappear from the left pane, all you need to do is open your Account preferences and untick the “Show avatars in left pane” option. Try it out! You can always make them reappear with the same setting.

Do you prefer to keep the avatars, but don’t like the look of the automatically generated placeholder avatars? No problem, you can change the avatar of every conversation with an emoji! Changing the avatar of a conversation is simple – just edit the conversation topic to start with an emoji, and the emoji will become the avatar of the conversation. In the example above, the Topic of the Project Aurora conversation starts with an emoji, so the emoji becomes the conversation avatar.


Labels are a great way to customize Fleep. With the recent update to labels, you now have a few more options for managing your labels.

To manage your labels, just click on your profile in the bottom left corner of the interface and choose Manage labels. Here you can delete existing labels and also choose which labels you want shown on the left pane aka the conversation list.

manage labels

As before, you can add and create labels in the conversation, through the conversation actions menu on the left pane or in the Manage labels view. (read more about labels in this blog post).

Pssst… In case you didn’t know, you can also rearrange labels by dragging and dropping them! Like this:


What’s next? We have plans for some further improvements to label management and to customizing the left pane. Stay tuned! Should you have any questions or feedback about customizing Fleep, do not hesitate to reach out to us via Fleep Support or through our social channels (TwitterFacebook).

Introducing Automute

fleep_illustration_06One of the reasons why email tends to be a drain on your productivity is that anyone can attempt to reach you via email. Whoever has been able to find out your email address can try to get your attention. Sometimes, they’re worth your attention – other times, not so much.

This is why we have built the Automute feature - the option to have Fleep automatically mute all incoming emails that are sent from a new email address (that is, an email address that is not among your Fleep contacts).

If Automute is enabled, all of the automatically muted incoming email conversations will be visible under the Muted label. You will not receive any notifications about them, but the conversations will remain unread until you can read them at your own convenience.

When enabled, what does Automute do?

The goal of Automute is to make sure conversations created by “strangers” (i.e. people who are not in your contact list) do not get your attention unless you want to give them your attention.

More specifically, if the incoming email message was sent by someone who is not in your contacts, the newly created conversation is automatically muted.

Note that the “stranger(s)” in the new conversation will be added to your contacts only if you reply into that new conversation or when someone among your contacts adds you to a conversation with the “stranger(s)”.

How to make the most out of Automute in Fleep?

Fleep automute

  • First of all you’ll have to configure it in the Account preferences, as it is turned off by default.
  • Screen Shot 2015-12-15 at 3.26.43 PMSecondly, you may want to drag the Muted label above Recent on the left pane and collapse it. This is a trick we learned from our CEO – in this way, you will not forget to take a look at the muted conversations every now and then. The unread label for the Muted label is intentionally subtle so you wouldn’t feel any guilt for the number there.
  • Third, try to review the conversations under the Muted label 1-2 times a day at the most. There may be a few useful email conversations in there, but it is more likely that the conversations in there are newsletters you did not know you signed up for, sales pitches you did not ask for and other email messages that do not require your urgent response.
  • Fourth, sit back and get work done. No more unnecessary, low-priority distractions via email.
What changes once you start using Automute in Fleep?

I’ll be honest, I was skeptical about the Automute feature when we first discussed the concept. The more email messages I received in Fleep, however, the more I felt the need to enable Automute.

fleep_illustration_13Since trying it out, I have not looked back – Automute has helped me regain my focus during the workday, as I no longer get distracted by incoming emails from people outside of my network. I am now in control of the priority of my conversations.

How will Automute help you prioritize your communications?

Automute has helped in building the hierarchy where messages from people who are not my contacts are the lowest priority, along with email newsletters and other conversations that I read at my own convenience. This does not mean that I ignore them – I do still read them and respond to them. With Automute, howeverm I no longer get distracted by those communications throughout the day. I get to choose when they get my attention!

Like our CEO Henn said, “Automute is a lifesaver. I would not have been able to replace email with Fleep without Automute – it keeps my Recents clean, as all promotional emails and cold emails are filtered out and kept under the Muted label. They do not get my immediate attention – as it should be!”

What if something important gets muted with Automute?

fleep_illustration_02It is very likely that sooner or later, something important to you will get muted with Automute. But if you follow the good practice of taking a look at the conversations under the Muted label once or twice a day, you’ll be able to react to that important message within a good timeframe, and unmute the conversation if you wish.

After all – emails, chat for teams or any other written means of communication are usually not used for urgent matters.

Here’s a quick video guide to the Mute and Automute features in Fleep:

What’s next? Currently, Automute only applies to incoming emails. In the future, we hope to apply the same logic to conversations where all members are Fleep users – to even better the experience of Fleep as an alternative to email.

Features like Automute in Fleep are what improve the use of email in business communication. As always, if you have any questions or feedback, do not hesitate to reach out to us via Fleep Support or through our social channels (TwitterFacebook).

Why we <3 integrating Fleep and Zapier

fleep zapier integration

Fleep is a powerful alternative to email, but nowadays most people use several tools in their everyday work, in addition to the the team communication tools. This is why we have built integrations with tools like JIRA, GitHub, Bitbucket and many more. One of the most powerful of such bridges that we have is the Fleep and Zapier integration.

What makes the integration so great is that Zapier gives you the power to integrate Fleep with hundreds of other apps. This means that you can set up “zaps” to post messages from other services like Asana,, Twitter and others into Fleep conversations.

With Zapier and Fleep you can easily:

* Send new Asana tasks to a Fleep conversation
* Send new Trello activity to a Fleep conversation
* Send new Redmine issues to a Fleep conversation
* Send HelloSign requests to a Fleep conversation
* And a whole lot more

These integrations with Zapier are especially useful to notify you of any activity, tasks or updates directly in Fleep, instead of having to constantly check the different tools.

What does it look like?

For example, our social media team keeps an eye on all #Fleep tweets with Zapier. Every time someone tweets with #Fleep, the tweet is posted to a designated conversation in Fleep, along with a link to the tweet, like this:

Screen Shot 2015-11-23 at 12.34.22 PM

We especially love how you can customize the Zapier messages – you can choose how much detail the zapped message includes and what it says. So why not include a little pat on your back to keep you going? For example, a Toggl time entry message can be customized to say something like this:

toggl fleep zapier

The best part of integrating Fleep and Zapier?

It’s so easy to set up! Take a look at our Zapier integration set up steps to get started and our page in the Zapier zapbook for more information.

How do you use the Fleep and Zapier integration? Let us know with #Fleep ;)

Using Fleep as your universal communication tool

fleep sameroomSince the beginning of Fleep, we’ve had people ask us if we are the universal communication tool that will bring together their Skype, Facebook messenger, WhatsApp, Jabber, Slack, Google Hangouts messages. Time and time again, we’ve had to break people’s hopes and dreams and tell them “No, Fleep is your business messenger that integrates with email – so you can have all your team communication and business emails it one place – but Fleep does not build bridges with walled-garden chat services like Skype or Slack.”

Now, the conversation no longer ends there. Enter Fleep was lucky to be one of the first tools out there to integrate with Sameroom – not just because they’re answering a question that people have been asking us since forever, but because we like ambitious people like the Sameroom team that are taking on what seems impossible: “Hundreds of closed-island chat tools out there? No problem, let’s make them talk to each other.”

Wait, but how?

So let’s say you’re working with clients who do not want to move their communications from Skype to Fleep. Or maybe the design firm you’re cooperating with is dead set on using Slack. But you just loooove Fleep (we love you too!). Within minutes, you can use Sameroom to bridge your Fleep conversation to a conversation on Skype, to a Slack channel and others.

fleep sameroomWith any of these scenarios, the biggest benefit is that each participant or team gets to use the single team communication tool of their choice, keeping a record of all communication data while controlling and allowing access to the conversation as they see fit.

In this way, Fleep becomes your mission control center for two-way, real-time messaging across any major chat systems, letting you work faster without losing important information. If that’s not powerful, we don’t know what is.

Sounds too good to be true?

We love Sameroom, but love don’t pay the bills. You can try Sameroom out for free, but it is a paid service.

Give it a try! According to our statistics, the Sameroom integration is the most actively used integration among Fleep users – and we do trust our users’ choices.

We’ve come a long way in replacing email in business communication, especially as a chat for teams.  Here’s to minimizing external email, too!

Chat for teams