How-to’s

Using Fleep as your universal communication tool

fleep sameroomSince the beginning of Fleep, we’ve had people ask us if we are the universal communication tool that will bring together their Skype, Facebook messenger, WhatsApp, Jabber, Slack, Hipchat… Time and time again, we’ve had to break people’s hopes and dreams and tell them “No, Fleep is a messenger for all your teams and projects – but Fleep does not build bridges with walled-garden chat services like Skype or Slack.”

Now, the conversation no longer ends there. Enter Sameroom.io. Fleep was lucky to be one of the first tools out there to integrate with Sameroom – not just because they’re answering a question that people have been asking us since forever, but because we like ambitious people like the Sameroom team that are taking on what seems impossible: “Hundreds of closed-island chat tools out there? No problem, let’s make them talk to each other.”

Wait, but how?

So let’s say you’re working with clients who do not want to move their communications from Skype to Fleep. Or maybe the design firm you’re cooperating with is dead set on using Slack. But you just loooove Fleep (we love you too!). Within minutes, you can use Sameroom to bridge your Fleep conversation to a conversation on Skype, to a Slack channel and others.

fleep sameroomWith any of these scenarios, the biggest benefit is that each participant or team gets to use the single team communication tool of their choice, keeping a record of all communication data while controlling and allowing access to the conversation as they see fit.

In this way, Fleep becomes your mission control center for two-way, real-time messaging across any major chat systems, letting you work faster without losing important information. If that’s not powerful, we don’t know what is.

Sounds too good to be true?

We love Sameroom, but love don’t pay the bills. You can try Sameroom out for free, but it is a paid service.

Give it a try! According to our statistics, the Sameroom integration is the most actively used integration among Fleep users – and we do trust our users’ choices.

We’ve come a long way in replacing email in business communication, especially as a chat for teams.  Here’s to minimizing external email, too!

Chat for teams

Pinboard improvements

In Fleep, Pinboard is kind of like a digital whiteboard that is shared with all members of the conversation. All members can pin messages, unpin, edit and delete existing pins – just like the whiteboard in a meeting, everyone can step to the whiteboard and write on it, erase messages etc.

The Pinboard in Fleep conversations can be used for many purposes – to pin important information, leave notes, create checklists, bookmark important dates, links or files, and so on. By default, all pinned messages will appear on the pinboard in chronological order, but with the recent feature of pinboard sorting, you now can also reorder the pins!

As with Tasks, you can just grab the pinned messages and reorder them on the pinboard. Like this:

reorder pins

What’s next? We’re working on the possibility to add sections to pins, just like you can with your Tasks. For now, go ahead and try out pinboard sorting – create some pins in your Fleep conversations and reorder them!

If you have any further questions or ideas for new feature requests, don’t hesitate to ping us via Fleep Support or via our social channels (TwitterFacebook).

Help Center: Fleep Pinboards FAQ

Fleep Tasks help you get stuff done!

There’s no doubt to-do lists can help you get stuff done more effectively, stay on top of your workload and make you feel accomplished. If you use Fleep, you don’t need an external app for your to-do’s – the Tasks feature in Fleep enables you to formulate to-do lists in Fleep conversations!

Fleep tasks

The benefits of having your tasks within Fleep conversations are pretty much endless. First of all, it keeps you on track for a certain project, giving you an overview of what you need to get done and a sense of accomplishment for all the tasks you have ticked off as ‘done’. Additionally, the Fleep Tasks feature holds your team responsible. In group conversations, you can see everyone’s tasks and what they have accomplished. In this way, your whole team is on the same page!

How to create a task in Fleep?

There are two ways in which you can create tasks in Fleep. The first is by starting the message with “/task” and following that with the content of the task:
“/task <message>”.

Fleep tasks

The second way to create a task is to post a message and then convert it into a task - just right-click on a message and select “Create task” from the drop-down menu.

free team chat

In the iPhone and Android apps, the option to convert a message into a task appears when you long-press on the message:

Fleep tasks

Where can I see all the tasks?

By default every conversation in Fleep has a taskboard, which you can find under the task icon on the right-hand side toolbar. Whenever you create a new task in a conversation, it will appear in the message flow, but it will also be added to your taskboard, where all the members of the conversation can see it. In the mobile app, you can find the taskboard under the menu button in the conversation.

Fleep tasks

You can also keep an eye on some details regarding tasks – who has created them, when, and who they have been assigned to. You can see this information in the message flow and when you click on a task on the taskboard to expand it.

What can I do with the tasks?

The tasks in Fleep have quite a few features. You can edit, assign, check off, untask, delete tasks and much more! All of these features can be found in the task action menu – this will appear on the taskboard when you right-click on the task, or click on the tiny blue down arrow that you can see when you hover you mouse over the task. In mobile apps, the menu appears with a long tap.

  • task actionsEdit - you can edit all tasks you can see in conversations, whether it’s correcting a typo, changing the wording, adding some more detail or anything else.
  • Quote – copies the task message into the message box, with the context of who created it and when. Great for making comments about tasks!
  • Copy message – copies the content of the task message.
  • Assign - you can assign any task to yourself or to someone else in the conversation. This feature helps everyone understand who’s responsible for executing the task.
  • Show in conversation – this action will take you to the place in the conversation where the task was created. It will help you in case you want to remember the context for the task.
  • Archive - this option will archive the task, so it’s out of your way. You can see all of the archived tasks at the bottom of the taskboard.
  • Add section – helps organize the taskboard (see more about organizing the taskboard below)
  • Untask - when you’ve created a task by accident or if it’s something no longer needs to get done, you can just untask it. The task in the message flow in the conversation will just be converted into a regular message.
  • Delete - sometimes, you just need to delete a task. After confirming the delete action, the task message in the conversation message flow will be deleted as well. (P.S. Delete is not available in the mobile apps.)
  • Check off as “done” - ahhh, the pleasure of ticking things off of a to-do list. Whenever you have completed a task, you can just tick it off by clicking on the blye checkbox. Everyone in the conversation will be able to see that it is done.

How to organize the taskboard?

  • Reorder - you can move the tasks around on the taskboard by dragging and dropping them in the preferred order. You can choose to order them by the assignee, by importance or urgency or whatever else works for you!
  • Create sections - in the desktop apps and web browser version of Fleep, you can create sections for the taskboard and move them around freely. At Fleep, our teams often use 2 sections, “Current sprint” and “Backlog”, as we use the Scrum methodology for organizing our work. But you could also create sections such as “Done”, “Work in progress”, “Not started” for your team conversations, or create personal to-do lists and organize them with sections such as “Home”, “Work”, ‘Personal’. The options are pretty much endless!

A few more tips:

  • The “/taskto @” command – when creating a task with the slash command, you can try using “/taskto” followed by @mentioning a member of the conversation. In this way, the task will automatically be assigned to the person mentioned. For example.: “/taskto @juliepfeiffer Get designs from Joey” will create the task “Get designs from Joey”, which is already assigned to Julie.
  • The /bug command – this is a favorite of all software development teams. Using the /bug command instead of /task will create the task with a bug emoticon.

Here’s a a quick video guide of the Fleep Tasks functionality:

What’s next?

Our next step is to develop a “My Taskboard” feature that will allow you to see all tasks assigned to you, from across all conversations, in one place! We have it filed under the “Work in Progress” section for our developers ;)

Your next step would be to go ahead and assign some tasks to yourself in Fleep! Or to your colleagues. If you have any further questions or ideas for new feature requests, don’t hesitate to ping us via Fleep Support (support@fleep.io) or on our social media channels (TwitterFacebook).

P.S. Fleep Tasks do not compete with tools like JIRA or Asana that are dedicated to workflow and task management. In fact, Fleep Tasks are a rather lightweight solution to track commitments right there in the conversation where they have been agreed upon. If you need a more in-depth workflow, tracking, deadlines and reporting then you may want to look into dedicated tools. The great thing is that Fleep plays nice with tools like JIRA or Asana – they actually go together really well through integrations. (For example, Teleport uses both Asana and Fleep, while Bigbank uses JIRA and Fleep simultaneously!)

Isn’t it great that we can integrate?

Integrations in FleepSo, you’re spending a lot of time communicating about the changes you’ve made or the latest tweets that have showed up? Or maybe your engineers need a little bit more visibility into who’s committed what exactly and when? Why not try to automate some of the tasks to save time from having to go look for the information you need.

To help you out with that we’ve got a couple of things to show you! Did you know that Fleep has integrations and a public API that you can build on? If you didn’t, then this is exactly for you. With our integrations you can create an easy to follow notification feed into your Fleep conversations so that you’ll have all the important stuff together in one place or in the right conversations.

Look at what we’ve got!

GitHub, Bitbucket and GitLab integrations to fleep about the changes in your repositories. For us, GitHub integration helps to keep the engineering teams in tune with what everyone else is doing at the same time.

Zapier integrations to create different Zaps that send messages from Zapier into Fleep conversations. This one has multiple different usecases, we just tried out Twitter feed in the team.

For those that love to track and analyze data there’s also New Relic and PivotalTracker integrations.

And last but not least, JIRA and Confluence integrations, for those that are tracking incidents or bugs or simply love a Wiki on steroids experience. These integrations post messages about things that are happening in those environments, which helps to keep everyone in the same communication loop, which in the end… results in smarter collaborations.

What if I need something more… advanced?

For those of you that wish to build more complex integrations, the ones where you need more than a simple message post, you should go check out Fleep API.

We have compiled together documentation to help you on your way. Should you need more help from a Fleep engineer to understand things, then don’t be shy to ask for help via Fleep Support. We’ll get you in touch with someone on our side!

Not sure if you’re idea is unique? We suggest you check out what the awesome Fleep community has already produced for everyone’s benefit:

  • Hubot adapter for Fleep – Enables you to add a Hubot bot to Fleep conversations and stir up some fun stuff!
  • Twitter2Fleep - A simple tool that forwards selected tweets to Fleep conversations
  • FleepIRC - An IRC and Fleep integration for the chatty oldschool IRC nerds that just can’t pull themselves away from it.
  • Flow - An unofficial Fleep client for Windows Phone 8.1.

And if there’s something missing in the list of integrations that you absolutely need, let us know! Ping our Fleep Support chat and we will add it to our wishlist!

How can I get started with integrations?

Simple as that, open or create the conversation where you’d like to get the incoming messages in the future and click on the little gear icon on your right - Conversation settings. From there you’ll find another button called Integrations. From there you can choose which integration to setup and will also create a webhook.

How to create a new GitHub webhook in FleepFurther instructions on how to set up each of the integrations mentioned before are always available on our API & Integrations page. Go check it out!

Emoticons: the good, the bad and the hidden

emoticons

Note: Newer information regarding Fleep emoticons can be found in this blog post

Ever wondered looking at Fleep emoticons whether that’s it? I bet all of you know the regular Fleep emoticons available but do you know that there are a few undocumented hidden smileys as well? Why do we hide them? Well, we simply ran out of space on the devices :P

The reason why Fleep has emoticons is so you can express yourself in a variety of ways. Using an emoticon can spark fun topics or cause someone to smile and think. Some people use them to talk about the day, night, weather or just nature. Some of the emoticons were made by us, some were suggested by our users.

Below are listed all the emoticons (including the hidden ones) that are available in Fleep. Just type the appropriate combination of keystrokes in the message entry box and press enter to display them.

SMILEYS

blog-emoticons1-2-0

  • Smile, life is beautiful    :-) :) :=)
  • Sad, not OK    :-( :( :=(
  • Winky smile    ;-) ;) ;=)
  • Laughing out loud, LOL    :-D :D :=D
  • Oh, surprise!    :-O :O :=O
  • I’m worried    :-S :S
  • Meh, don’t care    :-/ :/
  • I’m angry, grrr!    X-( X( :@ :-@ :=@ X=(
  • Cheeky smile with tongue    :-P :P :=P

NICETIES, WEATHER & SEASONS

blog-emoticons2-2-0

  • Thank you!    ((bow)) ((thanks)) ((ty))
  • Yes, awesome!   ((Y))
  • No, I don’t agree.    ((N))
  • It’s sunny outside!    ((sun)) ((sunny))
  • For the rainy days    ((umbrella))
  • Christmas is coming!    ((santa)) ((kraana))
  • Oh, winter is coming.    ((snowman))

WORK & PROJECTS

blog-emoticons3-2-0

 

  • Working hard   ((work)) ((gwb))
  • On the phone:   ((phone))
  • Fix it!   ((tool)) ((wrench)) ((repair))
  • Stuff to do:   ((todo))
  • This is done!     ((done))
  • I have an idea!   ((idea)) ((i))
  • Pivot this, startups!   ((pivot))
  • Time is now:   ((clock)) ((O))

LEISURE & FUN

blog-emoticons4-2-0

  • Is it beer o’clock already?   ((beer))
  • Time for drinks:   ((drink)) ((D))
  • Coffee or tea?   ((coffee)) ((tea))
  • It’s pizza-time:   ((food)) ((pizza)) ((italy))
  • Party on!    ((party))
  • A flower for you…   ((flower)) ((F))
  • I want candy!    ((candy))
  • Happy birthday, here’s a present:   ((gift))
  • I “heart” you!   ((heart)) ((love)) ((H)) ((L))
  • Did you water my plants?   ((plant)) ((alo))
  • The cat’s out of the bag…   ((cat))

VERY HIDDEN EMOTICONS

blog-emoticons5-2-0 This deserves are small comment or two. All we’re going to say is that engineers need their Easter eggs too.

  • For the wandering eyes:   ((boobs))
  • For those not so great moments:   ((poop))

Which emoticon is your favorite? I bet it’s not ((poop)), although you might find some brilliant moments for that one too. Is there an emoticon you are missing in Fleep? Let us know and maybe the emoticon-fairy can help to bring those on board as well in the future!

Happy fleeping! Now off you go, surprise your friends with some emoticons!