14 Team Communication Quotes to Inspire Your Team

team communication quotesCommunication is the key to all relationships.

It doesn’t matter if we’re talking about personal or professional relationships here – no one can do without effective communication.

In order to build better relationship with your friends, family, clients or employees you must hone your communication skills.

Team communication in particular is important to master. For a team to function effectively, there must be open channels of communication.

In this article we’ve put together some of the best team communication quotes to inspire your team to have better conversations.

Team communication quotes to inspire your team

Alone, we can do so little; together we can do so much.
- Helen Keller

In almost any team that’s bigger than a few people, there is someone who prefers to work alone and have as little interaction with others as possible. This is fine as long as all the committed work as a team gets done. However, active participation from everybody spurs ideas and resources (team members effort) can be used more efficiently and therefore things move faster.

In teamwork, silence isn’t golden, it’s deadly.
- Mark Sanborn

#1 rule of team communication is that everybody should be able to voice their thoughts and ideas. When you feel like some of your team members aren’t contributing enough to the discussions, then try to understand the real reason behind this and possibly solve it. Collectively discussing ideas always brings more on the table than doing it solo.

If everyone is moving forward together, then success takes care of itself.
- Henry Ford

There’s nothing better than having your team on the same page and moving towards the same goal. That’s why we suggest keeping meetings short, concrete and frequent.

The way a team plays as a whole determines its success. You may have the greatest bunch of individual stars in the world, but if they don’t play together, the club won’t be worth a dime.
- Babe Ruth

We see this a lot. People have their own preferences and some group of people and departments like to handle communication on their own terms. Often, e-mail is used for communication across teams. Fleep is built to help you manage all your team chats and cross-team conversations on one platform so that you could play together and play good.

The most important thing in communication is to hear what isn’t being said.
- Peter F. Drucker

And not only hear. Only a small percentage of what we say is received via our voices. Nonverbal communication is the single most powerful form of communication.

Good communication is just as stimulating as black coffee, and just as hard to sleep after.
- Anne Morrow Lindbergh

Hopefully, every team-leader has had these moments where everything is moving. The wheels are turning and progress is being made. Getting people more effective is through self-motivation. Getting things done fast and off your tasklist is definitely satisfying and motivating for lots of people. This can only happen when information moves fast and between the right people. That’s something we aim to achieve with our collaboration software.

Communicate in a respectful manner – don’t just tell your team members what you want, but explain to them why.
- Jeffrey Morales

Having a sense of purpose in your actions is important. You’ll always come off as someone good to work with when you let people know your motives.

Wise men speak because they have something to say; Fools because they have to say something.
- Plato

One of the most powerful skills to master as a team player is to know when is not the time to talk about your dog or iterate thoughts of others just because sake of talking. We’ve all been to one of these meetings where someone just keeps talking about something that was covered already. Be wiser, listen carefully and respect the time of your team members. Complement each other, don’t compete for attention.

The single biggest problem in communication is the illusion that it has taken place.
- George Bernard Shaw

Never assume people understand you the way you convey your ideas. This can be especially harmful in text-based environment, where there’s more room for interpretation. Additionally, if we’re talking about text-based group conversations, we cannot assume that everybody understood the message the same. If you don’t get a response to your idea, ask for feedback or try break it down to smaller pieces.

Effective communication is 20% what you know and 80% how you feel about what you now.
- Jim Rohn

We, humans often think with our emotions and feelings. That’s not a bad thing at all. If we speak with passion and great enthusiasm, we inspired others to follow. Having enthusiasm is contagious and gets your team going faster.

There is only one rule for being a good talker – learn to listen.
- Christopher Morley

Everybody has their own style, but nothing beats being respectful for your peers. Try to be someone who adds value to the conversations and not someone who grabs the attention.

I have always believed that technology should do the hard work – discovery, organization, communication – so users can do what makes them happiest: living and loving, not messing with annoying computers! That means making our products work together seamlessly.
- Larry Page

Well, the founder of Google sure knows what he’s talking about. Technology is a wonderful helper to make our lives more simpler. If you’re not using any project management and/or collaboration software for daily conversations a task management – you’re missing out.

Any problem, big or small, within a family, always seems to start with bad communication. Someone isn’t listening.
- Emma Thompson

Businesses and teams are like families. They need to co-exist, get along and generate outcome (in business it’s new products, revenue, campaigns etc). The closer together they work, the higher is the chance of success. That means having fluid conversations.

To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.
- Anthony Robbins

We all come from different beliefs and have different perceptions. Therefore the way we send and receive information varies greatly.

We hope that these team communication quotes will inspire your team as well it has others. If you want to increase the productivity of your team, consider signing up for Fleep – it’s free.

Johannes Kanter

 

Johannes helps small businesses with their online marketing challenges and writes about Instagram marketing for his blog GettingGrowth.com.

Chat for teams

Why expressing emotion really matters in messaging

More than words

As humans, we need real interaction to bond and build trust. Today, we also rely on the digital extension of our relationships to keep the conversation flowing. In an age in which economies and friendships span oceans and time zones, we certainly need some sort of virtuality.

emotion

Audio and video have become common ways of interacting with each other already. Yet written communication still remains the predominant way of keeping in touch across geographies and cultures.

According to Albert Mehrabian, in an ambiguous situation,

(…) words account for 7%, tone of voice accounts for 38%, and body language accounts for 55% (…)

Ambiguous in this context means that in the perception of the recipient, the spoken words and the tone/gestures do not match.

Mehrabian’s theory might not be a general rule of thumb for all communication scenarios out there. However, written communication has the required level of ambiguity to make the rule applicable. In particular, if the communicators come from different cultures and therefore don’t share the same mother tongue.

To miss out on a nuance in tone can completely change the meaning of a sentence. The lack of a common cultural background might lead to misinterpretations on an even bigger scale. Even if people speak the same basic language (e.g. English), the meaning of a certain expression might be fundamentally different from the spoken word as shown by the Independent.co.uk in 2015.

I can’t see your eyes, so I don’t know what you’re saying

Crime shows have taught us how agents identify liars by their facial expressions and gestures. In modern coaching, techniques like “mimic resonance” receive a lot of attention because they can help to overcome the “non-verbal” barrier for understanding each other.

But what happens if resonating on the other person’s mimics or gestures isn’t an option?

Everyone has been in a situation in which an Email or a text message has caused confusion, slight irritation or outright fury. In the same way, everyone has experienced the awkwardness of realising that the whole hoo-ha was caused by a misinterpretation or wrong assumption.

If we can’t look each other in the eye in the quest for the word’s real meaning, we need to find other ways to convey feeling or intent.

Emoticons in business are unprofessional – but what of emotion?

Research and experts can be found on both ends of the spectrum. Statements such as:

(…) smileys do not increase perceptions of warmth and actually decrease perceptions of competence. Perceptions of low competence in turn undermined information sharing. (…)

(Source: “The dark side of a smiley” (2017) on sagepub.vom)

live next to charts like this one:
Leading reasons for using Emojis according to U.S. internet users as of August 2015

(Source: statista 2015)

Leaving everything to the recipient’s interpretation probably isn’t the right way to go about it. Plastering digital messages with LOLing yellow faces and other emotional hints might not help much either. The middle ground between “professional” and “warm and cuddly” probably lies in the art of using emoticons (or emojis) in moderation.

We can think of it like company team building events: a drink can facilitate the building of new relationships, too many drinks can destroy the same relationships forever.

Another factor that influences the perception of emoticons in business communications is “protocol” or “social conditioning”. A study from the University of Missouri-St. Louis concluded,

(…) In a task-oriented context, where impersonal, cold, and unsociable features of computer-mediated communication are strongly encouraged in order to build credibility or professionalism, using emoticons in e-mail might create a positive expectancy violation by being friendly, emotional, and personal. (…)

If we deny the importance of emotions and the human touch in business relationships, we condition people to perceive them the wrong way: as unprofessional.

So instead of banning emotion and emoticons from written business communication, we might want to teach people the appropriate use and expression of emotion.

We live in a world in which work life balance and well-being play a bigger role than ever. Therefore bringing some human touch to business communications is surely more appropriate than trying to stick rigidly to the “fun is fun and work is work” paradigm of the old days.

Our take on emojis and reactions at Fleep

From day one at Fleep we were in agreement that conveying emotion is essential in digital messaging. That’s why we have our own little set of Fleep-style, hand drawn emoticons that we believe work across cultures.

Just recently we introduced emoji based reactions to give our users even more freedom in expressing their opinion or feeling on a topic with a simple click.

Since a reaction can be much more than just a like or dislike, we even decided to offer a broader spectrum of “emotion”. With the entire set of emojis that are established across almost all digital messaging tools. Fleep users can now be more versatile in feedback with a  one-click statement on a team member’s message.

Sign up and trial Fleep today!

 

About the author

philipp

Philipp is a business coach and consultant who helps teams to find the “True North” for their digitalisation programs & projects. He works with structured discovery, design methods & engaging workshops, drawing on his cross-industry experience in internal & external digitalisation along the way. Find him on digital-sherpa.me and Twitter!

Fleep quarterly review and plans for Q2 of 2018

Fleep quarterly

Another quarter has come and gone! Not too long ago we gave an overview of Fleep features released in 2017 — now, it is time for the Fleep quarterly review of what got done in Q1 of 2018 and what we have planned next.

So, here is the review of Q1 of 2018:

  • Task completion notifications — these push a notification to the conversation whenever someone marks a task as done. Think of it as a subtle, but effective form of instant gratification, a virtual high-five. If these get too much though, you can always turn them off from the Conversation settings.
  • More Tasks improvements — as Tasks are a core part of Fleep, we keep investing into incremental improvements to make sure the functionality comes full circle for our users. These improvements included a “Move to section” action, a rewrite of Tasks on mobile apps and a great secret feature involving the ((todo)) and ((done)) emoticons.
  • Wide right pane — you can now expand Taskboards and Pinboards to an even wider state, giving you a really zen experience for working with tasks and pinned messages.
  • Fleep emoji reactions — we think you’ll love our recently released emoji reactions not just for all its fun effects, but also for how it can improve productivity. You can use reactions to respond to something, without sending an actual message that would alert everyone in the conversation.
  • Push notifications for every new message — there are people who love our intelligent logic for sending push notifications, optimized for less noise and more focus — and there are people who’d rather receive a push notification for every new incoming message. Now, if you belong to the later group, go ahead and try out this new account Preference!
  • Sleep mode — this is an account preference we almost didn’t want to let users decide about. Its default setting makes sure that if you leave a Fleep conversation open on your screen, then new incoming messages will not be marked as read automatically. Instead, they will be shown with the “New messages” indicator. We’re trying to make sure you won’t miss any messages that may be important to you. However, if this in any way hinders how you use Fleep, you can set the timer for longer than the default 1min or disable it altogether.
  • appear.in default room — if you’re a regular user of our audio and video calling with appear.in, then this one’s for you! Open any Fleep conversation’s settings and configure a default appear.in room — and all calls started in that conversation will launch the respective appear.in room.

And what do we have planned next? Here’s what we have planned to build in the next 3 months (March, April, June), the Q2 of 2018:

  • My tasks  as always, unfinished business is our first priority. We’re starting beta testing real soon!
  • Mobile support for emoji reactions  this is a no-brainer. We wanted to launch emoji reactions to you as soon as possible, but we weren’t going to leave these without mobile support. Soon enough, you’ll be able to see, add and remove reactions on the mobile apps as well!
  • Private tasks  in beefing up our Tasks functionality, Private tasks are up next after My tasks. These will be the kind of tasks that only you can see, in your My tasks view.
  • User status and do not disturb mode  this has been requested from us for a while, and we believe it will be a feature that, like reactions, adds a good mix of useful & fun to Fleep.
  • Global user search  as Fleep is a network, we’re planning to make it easier for users to find other Fleep users. Currently, you can ‘find’ people when adding them to conversations with their Fleep username or primary email address. Global user search will add the option of finding people by their name!
  • Improvements to email conversations  we will be working to improve the experience of email messages in Fleep. These will be a treat to everyone who uses Fleep to send and receive emails!

We hope you liked this Fleep quarterly update. If you have any questions or feedback, don’t hesitate to contact us at support@fleep.io. Let’s also stay in touch through our social media channels. We’re on Twitter, Facebook, LinkedIn and Instagram.

Team Building In A Virtual World

You’ve been looking for the perfect person to join your team for a while, then suddenly you find “the one”. The problem is that they live out of town and the commute is too long.

Team building in a virtual world

Thanks to the increase in remote working, you no longer have to give up on them. In fact, globally, 79% of knowledge workers work outside the office on a regular basis, so you are not alone when building a team of remote workers. The increase in remote working means that companies are balancing presence and remote work to ensure that productivity is not impacted.

Another important factor is building inter-team relationships to maximize collaboration when your staff is no longer sat together in the same room.

Out of sight, out of mind

A survey of 1100 employees conducted by Harvard Business Review found that remote workers felt they weren’t treated equally. Specifically, they worry that they are left out of important project discussions or that their office based co-workers say bad things about them. If not addressed quickly, these negative emotions can lead to productivity issues and increased stress for the remote worker.

Team building is important for a number of reasons, all related to ensuring that the productivity of the team is maximized. A group of individuals who are comfortable with each other are likely to be more creative. If they know each other’s strengths, they can distribute the work effectively to leverage these.

Building Trust

The best way to help a team of remote workers to function well together is to put measures in place to help build trust. It’s easy to assume that when employees first meet, they look to find each other’s strengths.

In reality, they’ll want to find a way to connect, normally through a shared interest or experience.

Due to the increased usage of geographically dispersed teams, communication between teammates is shifting from face to face chats at the water cooler to using online collaboration tools. The time that the employees spend together in one location is minimal. This means that team building activities need to be more engineered.

This can be achieved through encouraging the team to network, sharing virtual coffee breaks or including an informal “get to know you” section into team meetings.

A technique often used by companies with a large number of employees is to hold a group team building event, which brings together the remote employees in one location to engage in a series of planned activities designed to help the team get to know each other better.

Why invest in team building?

Teams are often made up of individuals from different backgrounds with different levels of experience. These people don’t get to choose who they are grouped with but are expected to work collaboratively to achieve a shared result.

Team building is crucial to the success of any business with more than one employee. It has been proven time and time again that spending time focusing on improving team communication can have long term benefits to the company.
Why wait? Invest now to help maximize profits, improve staff retention and empower your teams to be more mission focused.

Contribution from freelance writer Jenny Holt. Jenny’s previous experience in business has allowed her to specialize in the sector, although she also enjoys writing about entrepreneurship, leadership and new technology.

Chat for teams

Wide right pane in Fleep

For a while now, we’ve been iterating on some nuances of the right pane in Fleep. This has meant lots of revisions of its width, how it relates to the rest of the conversation and also to all the tabs on the right pane inside conversations in Fleep.

Expand and collapse the right pane in Fleep

Let’s start with the basics — in case you didn’t know, you can use the little arrow icon on the right pane tabs to expand and collapse the right pane. This is not new in itself, but what has changed recently are the sizes of the right pane when it’s opened.

wide right pane in Fleep

The wide right pane just got even wider

The smaller, default size of the right pane is now half of the size of the message flow. Also, the right pane now opens on top of the message flow in most cases — we support using the message flow and right pane actively side by side only when the Fleep window is wider than 1746px. Opening it on top of the message flow prevents the message flow from jumping around and some other not-so-nice user experiences.

The change we’ve made to the size of the expanded, wide right pane, is much more significant though. Now, if you expand the right pane, it enlarges to the width of the message flow, covering it entirely.

wide Pinboard

Read and write messages on the wide Pinboard

The Pinboard is a good place for any kinds of important messages, from meeting notes to product specs. Reading or browsing through long pinned messages just got more pleasant with the wide right pane. The text has more space, and you are not distracted by what’s going on in the message dlow.

The wide right pane also makes writing longer pinned messages truly enjoyable. No more distractions from the message flow! More space for your own thoughts! See for yourself:

right pane in Fleep

Zen task management with the wide Taskboard

In our own team, we use Fleep Tasks daily. And the Tasks can sometimes get quite long… That is, if the product manages to do a thorough, good job writing up product specs, bug reports, and other to-do items in the form of Tasks.

The new wide Taskboard is excellent for managing your Fleep Tasks. Why? First of all, you do not get distracted by what’s going on in the message flow in the background, because the Taskboard covers it entirely. Secondly, you can read the longer Task messages much more comfortably, as they can take up more space, and thus fit much more space on the screen. And, if you’re the one writing up the tasks, doing that in the wide Taskboard is just really zen.

wide taskboard

We hope you enjoy using the wide right pane in Fleep! All feedback and requests are welcome via support@fleep.io. Follow us on social media to be the first to hear about our product updates! We’re on Twitter, Facebook, LinkedIn and Instagram.