About Katheriin Liibert

http://fleep.io

Katheriin is the content wizard at Fleep. She's always on the hunt for great user stories and actionable content. You can follow her on Twitter at @niirehtak or Fleep her at katheriin@fleep.io!

Posts by Katheriin Liibert:

Introducing Fleep for Business

Fleep for Business

Today we are thrilled to announce Fleep for Business for organizations who want administrative control over accounts, conversations and teams in Fleep.

Why Fleep for Business?

We have built Fleep for everybody and we want everybody to use it. That means you get unlimited message history, teams, integrations and everything you’ll ever need for free. We don’t want to put essential things behind a paywall.

We have also built Fleep in a way that would minimize administrative overhead. So for example, everyone can add and remove members from conversations and teams, or change the settings for them. As there’s always visibility into who has changed something through the system messages, this works fine for many of our users.

However, what we’ve also been hearing year after year is that many businesses need administrative control over their employees’ Fleep accounts, conversations and teams.

It’s not so much that businesses don’t trust their employees. In the end, you just want to prevent accidents, have a smooth way to bring people on board and inevitably some day, remove people from your company’s Fleep conversations.

So, we developed Fleep for Business to offer a powerful set of admin features designed specifically to address the needs of businesses using Fleep, and help the managers sleep peacefully at night, knowing they have full control over their company’s Fleep content through the Admin panel.

Fleep for Business

More control, fewer worries

You don’t have to just take our word for it. This is what pilot users of Fleep for Business have said:

“With 100+ employees all around the world, automation is key for us. The benefits of an admin control panel allows us to create predefined teams and conversations, so when on-boarding a new member of staff its a simple as adding in an email address and selecting the correct team, they are operational in minutes.” – Jo from WUN

“While our team has been very dependable and trustworthy regarding staying organized in Fleep, centralized administrative control is a feature we have wanted for quite some time now. The feature gives us peace of mind that accidental history disclosures and unauthorized configuration changes are a thing of the past. Also, seeing our own logo in the Fleep client is awesome!” – Devin from Oxide Network

In addition to all of our functionality that will remain available for all free users, here are the additional, new features available now with Fleep for Business.

  • Admin controlled accounts

In the free version of Fleep all users own their accounts. Admin controlled Fleep accounts belong to the organization paying for Fleep for Business. This means the organization admins can deactivate and delete the admin controlled accounts, for example.

Do note that any free user can be invited to Fleep for Business. Then, they need to accept the invite to hand over the account to the organization. Also, all admin controlled accounts can be removed from the organization, and thus converted into free accounts.

  • Admin controlled conversations and teams

In the free version of Fleep, everyone can add and remove members to conversations and change the settings. With Fleep for Business, you have admin control over conversations. This means the admins have full control over the membership and settings of these conversations. Same applies to admin controlled teams.

In addition to that, admin control means that when someone is removed from a conversation, it is now possible to remove their access to the message history. This is not possible with the free version of Fleep.

  • Use your own logo in Fleep

Fleep for Business organizations can use their own shiny logo in Fleep. This means the logo you upload will be shown to all of the admin controlled accounts in their desktop version, instead of the Fleep logo. For example, if Google started using Fleep for Business, this is how Fleep would look like to them:

Fleep for Business

Additionally, all admin controlled accounts will have the organization’s name shown in their Profile. So, in any communication across organizational borders, you’ll be identified with your organization.

  • Priority support

We value your time as much as you do – we understand that in a high-performing business, any questions and problems must be addressed quickly. This is why support requests coming from any Fleep for Business user (admins as well as regular admin controlled accounts) will be highest priority for our support team.

How to get started

All you need to do is start the free 30-day trial on our Pricing page or just head directly to fleep.io/admin.

If you’re a Fleep user already, it couldn’t be easier to convert your existing team – it will be offered to you after you start your trial. All the team members will be invited to join your Fleep for Business organization, and the team and its conversations will be converted into admin controlled ones. All of this is reversible, if you decide to go back to free use of Fleep.

Fleep for Business is €5 per account per month (when paid annually). Learn more at fleep.io/pricing or in this Help Center article: What is Fleep for Business?

Launching a paid subscription allows us to build a sustainable business model. This in turn allows us to deliver the best messaging solution to all of our users. It’s a win-win!

This is the beginning of Fleep for Business. Your feedback and requests will play a crucial role in what will become of it. So do let us know what you think via support@fleep.io . Let’s also stay in touch through our social media channels. We’re on Twitter, Facebook, LinkedIn and Instagram.

Fleep quarterly review and plans for Q4 of 2017

quarterly review

September is here! We’ve been busy working towards our mission of radically improving how people manage their work conversations, tasks and email.

Most recently, we sat down to plan our product developments for the next 3 months, and we’d love to share them with you. But first, a quarterly review of what we got done in the last couple months:

  • Android push notifications 2.0 – as Android recently made some changes to how push notifications work, we had to make some changes to make sure our push notifications work in a reliable way.
  • Storage limit – we have started calculating how much storage the files you’ve uploaded use up (but we do not enforce any limit just yet).

That’s it?! Well, yes. It was a short 2-month “quarter” (as we switched our quarterly plannings around a bit) and most of our engineering time actually went into making underlying architectural changes in preparation for Tasks feature improcements and My Tasks. Also, one of the 2 months included vacations for all of our team members.

But what do we have planned next? Here are our plans for the next 3 months (Sept, Oct, Nov), that is Q4 of 2017:

  • Tasks API 2.0 & Event Stream API – we’re almost done with the behind-the-scenes improvements to Fleep Tasks, along with some architectural updates to the message flow. We will start testing these in the coming weeks, but even when we release this to live – if all goes well, you will not notice any significant changes. As our CTO said, it’s never a good time to rewrite major parts of your architectural code… But it is necessary once in a while.
  • My Tasks – as soon as we’re done with the new Tasks API, we’ll start working on a view where you’ll be able to see all tasks assigned to you.
  • Other Tasks improvements – Private tasks, Column view, Tasks notifications… You have no idea how great our Tasks will be.
  • Reactions – YES! While reactions were neglected for a while, they’re back in the plans now.
  • Fleep for Business – while the public launch of Business is literally around the corner, we’re going to continue adding some functionality to the subscription. These improvements will make admin controlled conversations and teams even more powerful.
  • Storage limit 2.o – we are taking the next step in storage usage calculation, and now working to calculate used storage based on files accessible to the user.
  • Stats server setup – we’re building our own statistics system, to get better and more reliable insights into how our people use Fleep. This will make it even easier to make Fleep better for you!

We hope you like the direction we’re going in. If you have any questions or feedback, don’t hesitate to contact us at support@fleep.io. Let’s also stay in touch through our social media channels. We’re on Twitter, Facebook, LinkedIn and Instagram.

Fleep User Story: ESTCube-2

Fleep User Stories is a series of blogposts that highlights the cool people, teams and companies that use Fleep in their daily business.

Fleep user story

ESTCube-2 is an Estonian space technology demonstration mission to test a “plasma brake” for deorbiting satellites and to test electric sail propulsion technology.

The people behind the mission are mostly students who are united by the shared passion of space exploration. And there’s many of them!

When the first Estonian satellite ESTCube-1 united more than 100 students, ESTCube-2 satellite has already brought together about 200 students from many different fields of study. And they collaborate on Fleep!

We spoke to Kadri from the ESTCube-2 team about how and why they use Fleep for their project communication. So, here’s the ESTCube-2 Fleep user story!

How did you find out about Fleep?

We were using Skype as our main communications tool prior to Fleep. As Skype lacked quite a few necessary features, we decided to move away from it and adopt something else. Specifically, Skype lacked consistent conversation history with search functionality and an Atlassian JIRA integration.

project communication

What are you using Fleep for?

We are using Fleep for teamwork. It’s a comfortable tool for quick interaction between team members who are far away from each other. It is easy to create conversations around specific topics for discussion. During the ESTCube-1 satellite project, we mainly used Skype chats for different teams. While we also considered IRC, Slack and HipChat, we eventually chose Fleep because of its live support.

How do you use Fleep?

We have a dedicated chat with links to all of our Fleep conversations. So anyone can use the conversation links posted in the chat to join the conversations relevant to them. In addition to each team having their own conversation, we have the following common chatrooms: General, IT Services, Social Events, Random. Occasionally, 1:1 conversations are created to share links, code snippets or any other personal messages.

ESTCube-2

What do you like about Fleep?

I like the fact that Fleep has mobile, web browser and desktop applications (including Windows, macOS, Linux). This means that I can be connected and receive information on the go, or even when I do not have any personal smart devices with me (using someone else’s computer, for example).

Pinned messages and file sharing are also a very convenient features. Not to mention the possibility of creating conversations around different topics to discuss specific agendas.

Fleep maintains a long-term chat history with a search function that works wonderfully. This is perfect for finding that specific link that was shared last year.

What are your Fleep tips?

We use a channel list approach, so all the different conversations our team members might be interested in are located in one specific conversation and no other messages are posted in that chat. This means that people can join and leave conversations freely, and choose which ones they wish to participate in. Having all of our team members in one conversation also means that they are easily discoverable for getting in touch and creating new conversations.

Who would you recommend Fleep to?

Fleep is extremely handy and useful for distributed teams. We work in different countries and continents, and don’t lose touch with each other while focusing on various challenges.

Yay, thanks for sharing the ESTCube-2 Fleep User Story! You can find all featured user stories under the Fleep User Stories category. Make sure you also follow Fleep on Twitter and Facebook to keep an eye on our news and updates!

Chat for teams

Fleep for Linux is here!

Fleep for Linux

We know our Linux users have been waiting for this… So, we’re thrilled to announce the public release of our Linux app! Fleep for Linux brings all the features you find in your browser right to your Linux desktop.

Download and install Fleep for Linux

At the moment, we support the Ubuntu distribution.

To install Fleep for Linux, open up a system terminal and copy and paste the following commands.

  $ curl https://fleep.io/software/linux/fleep.asc | sudo apt-key add -
  $ sudo add-apt-repository -u "deb https://builds.fleep.ee/linux/ `lsb_release -cs` fleep"
  $ sudo apt-get install fleep

To run the app, search your computer for Fleep, then double click the Fleep icon.

Anything else?

This is the first version of our Linux app, so bear with us. Some functionality was out of scope for this version. As such, Sign in with Google, Sign in with Microsoft and Multiple Accounts support are missing for now.

All feedback is welcome (really!). Report all your bugs, request all other distributions, send all the kudos to us at support@fleep.io. You can also share the love on our social media channels – we’re on TwitterFacebookLinkedIn and Instagram.

Fleep: Q2 review and plans for Q3 (“Summer quarter”)

Fleep

The first half of 2017 is over. (Yes, really!) That means it’s time to review what we built for you in Fleep this last quarter and reveal our plans for the next quarter.

First, a look at the second quarter of 2017:

  • Left pane improvements and All Conversations sunset – we improved the desktop conversation list in quite a few ways and migrated search in Fleep to the left pane. As a part of these changes, we also said our farewell to the All Conversations view in the web app.
  • “New messages” animation – we introduced an animation to indicate when new messages have been marked as read.
  • Linux app – yes, Fleep for Linux has been signed, sealed, delivered.
  • Tasks 2.0 – we have started behind-the-scenes enhancements to Fleep Tasks, to make the conversation Taskboards snappier. This also includes some preparation work for the long-awaited My Taskboard feature.
  • Mobile label management – labels help you organize your conversations in Fleep. Now, you can also add and remove labels in our Android and iOS apps!
  • appear.in integration 2.0 – we’ve upgraded our appear.in integration! Now, you can start a call with any specific appear.in room by using the command /call roomname.
  • Fleep for Business – we finished the main building blocks, leaving us to polish a few last things before we launch the Business subscription. Stay tuned!
  • Server infrastructure reorganization – we split our servers onto more separate VMs, to better serve increasing server load.

What’s coming up next? Here are our plans for Q3 of 2017*:

  • Tasks 2.0 – first of all, we’ll finish the behind-the-scenes improvements to Fleep Tasks. For time being, you will not notice any significant changes, besides enhanced performance.
  • My Taskboard – as soon as we’re done improving the conversation Taskboard, we’ll start working on a view where you’ll be able to see all tasks assigned to you.
  • Storage limit – we’re working to start tracking users’ uploaded storage and enforce a limit of 5GB per user.
  • Mobile push notifications 2.0 – as both Android and iOS have made significant changes to how push notifications work, we need to rewrite some of our own code. Realistically, the updates will not be released until later this year.
  • Fleep for Business – we’ll polish Fleep for Business, to make it ready for its public launch.

* We’re changing our quarterly planning tradition a little bit, and switching from calendar year quarters (often also used in economics) to seasonal quarters (Autumn, Winter, Spring & Summer quarter). So, this year’s Q3 is only 2 months long (July-August) and includes a lot of Summer vacations for our team – hence the shorter-than-usual plan for Q3 (from here on out, “Summer quarter”).

We hope you enjoyed this update – don’t hesitate to give us feedback at support@fleep.io. Let’s also stay in touch on social media! You can find us on TwitterFacebookLinkedIn, and Instagram.