About Katheriin Liibert


Katheriin is the content wizard at Fleep. She's always on the hunt for great user stories and actionable content. You can follow her on Twitter at @niirehtak or Fleep her at katheriin@fleep.io!

Posts by Katheriin Liibert:

Fleep quarterly review and plans for Q2 of 2018

Fleep quarterly

Another quarter has come and gone! Not too long ago we gave an overview of Fleep features released in 2017 — now, it is time for the Fleep quarterly review of what got done in Q1 of 2018 and what we have planned next.

So, here is the review of Q1 of 2018:

  • Task completion notifications — these push a notification to the conversation whenever someone marks a task as done. Think of it as a subtle, but effective form of instant gratification, a virtual high-five. If these get too much though, you can always turn them off from the Conversation settings.
  • More Tasks improvements — as Tasks are a core part of Fleep, we keep investing into incremental improvements to make sure the functionality comes full circle for our users. These improvements included a “Move to section” action, a rewrite of Tasks on mobile apps and a great secret feature involving the ((todo)) and ((done)) emoticons.
  • Wide right pane — you can now expand Taskboards and Pinboards to an even wider state, giving you a really zen experience for working with tasks and pinned messages.
  • Fleep emoji reactions — we think you’ll love our recently released emoji reactions not just for all its fun effects, but also for how it can improve productivity. You can use reactions to respond to something, without sending an actual message that would alert everyone in the conversation.
  • Push notifications for every new message — there are people who love our intelligent logic for sending push notifications, optimized for less noise and more focus — and there are people who’d rather receive a push notification for every new incoming message. Now, if you belong to the later group, go ahead and try out this new account Preference!
  • Sleep mode — this is an account preference we almost didn’t want to let users decide about. Its default setting makes sure that if you leave a Fleep conversation open on your screen, then new incoming messages will not be marked as read automatically. Instead, they will be shown with the “New messages” indicator. We’re trying to make sure you won’t miss any messages that may be important to you. However, if this in any way hinders how you use Fleep, you can set the timer for longer than the default 1min or disable it altogether.
  • appear.in default room — if you’re a regular user of our audio and video calling with appear.in, then this one’s for you! Open any Fleep conversation’s settings and configure a default appear.in room — and all calls started in that conversation will launch the respective appear.in room.

And what do we have planned next? Here’s what we have planned to build in the next 3 months (March, April, June), the Q2 of 2018:

  • My tasks  as always, unfinished business is our first priority. We’re starting beta testing real soon!
  • Mobile support for emoji reactions  this is a no-brainer. We wanted to launch emoji reactions to you as soon as possible, but we weren’t going to leave these without mobile support. Soon enough, you’ll be able to see, add and remove reactions on the mobile apps as well!
  • Private tasks  in beefing up our Tasks functionality, Private tasks are up next after My tasks. These will be the kind of tasks that only you can see, in your My tasks view.
  • User status and do not disturb mode  this has been requested from us for a while, and we believe it will be a feature that, like reactions, adds a good mix of useful & fun to Fleep.
  • Global user search  as Fleep is a network, we’re planning to make it easier for users to find other Fleep users. Currently, you can ‘find’ people when adding them to conversations with their Fleep username or primary email address. Global user search will add the option of finding people by their name!
  • Improvements to email conversations  we will be working to improve the experience of email messages in Fleep. These will be a treat to everyone who uses Fleep to send and receive emails!

We hope you liked this Fleep quarterly update. If you have any questions or feedback, don’t hesitate to contact us at support@fleep.io. Let’s also stay in touch through our social media channels. We’re on Twitter, Facebook, LinkedIn and Instagram.

Wide right pane in Fleep

For a while now, we’ve been iterating on some nuances of the right pane in Fleep. This has meant lots of revisions of its width, how it relates to the rest of the conversation and also to all the tabs on the right pane inside conversations in Fleep.

Expand and collapse the right pane in Fleep

Let’s start with the basics — in case you didn’t know, you can use the little arrow icon on the right pane tabs to expand and collapse the right pane. This is not new in itself, but what has changed recently are the sizes of the right pane when it’s opened.

wide right pane in Fleep

The wide right pane just got even wider

The smaller, default size of the right pane is now half of the size of the message flow. Also, the right pane now opens on top of the message flow in most cases — we support using the message flow and right pane actively side by side only when the Fleep window is wider than 1746px. Opening it on top of the message flow prevents the message flow from jumping around and some other not-so-nice user experiences.

The change we’ve made to the size of the expanded, wide right pane, is much more significant though. Now, if you expand the right pane, it enlarges to the width of the message flow, covering it entirely.

wide Pinboard

Read and write messages on the wide Pinboard

The Pinboard is a good place for any kinds of important messages, from meeting notes to product specs. Reading or browsing through long pinned messages just got more pleasant with the wide right pane. The text has more space, and you are not distracted by what’s going on in the message dlow.

The wide right pane also makes writing longer pinned messages truly enjoyable. No more distractions from the message flow! More space for your own thoughts! See for yourself:

right pane in Fleep

Zen task management with the wide Taskboard

In our own team, we use Fleep Tasks daily. And the Tasks can sometimes get quite long… That is, if the product manages to do a thorough, good job writing up product specs, bug reports, and other to-do items in the form of Tasks.

The new wide Taskboard is excellent for managing your Fleep Tasks. Why? First of all, you do not get distracted by what’s going on in the message flow in the background, because the Taskboard covers it entirely. Secondly, you can read the longer Task messages much more comfortably, as they can take up more space, and thus fit much more space on the screen. And, if you’re the one writing up the tasks, doing that in the wide Taskboard is just really zen.

wide taskboard

We hope you enjoy using the wide right pane in Fleep! All feedback and requests are welcome via support@fleep.io. Follow us on social media to be the first to hear about our product updates! We’re on Twitter, Facebook, LinkedIn and Instagram.

New account preferences to customize how you use Fleep

There are many ways for you to customize how you use Fleep. For example, you can make emojis your conversations’ avatars. Or you can completely disable conversation avatars and use a compact conversation list. You can choose to switch off Fleep emoticons and only see emoji everywhere. And. So. Much. More.

Recently, we added a few new account preferences that help you customize how you use Fleep even further: the push notifications on every message setting and Sleep mode.

Push notifications on every new message

In building Fleep, we always optimize for less noise and more productivity. As such, we have designed Fleep push notifications to ping you only when you’re not actively using Fleep and only for every first new message in any conversation.

However, there are people who expect to receive push notifications on every new message, or even need push notifications to work that way. So, (drum-roll please) we’re happy to announce a new account preference, “Send me push notifications on every new message”:

how you use fleep

You can find the Account preferences by clicking on your profile in the bottom left corner, where your avatar is, and choosing “Preferences” from the menu that appears.

If you’d like to receive push notifications for all new messages across your conversations, just choose that option in your Account preferences!

Sleep mode

Do you sometimes leave Fleep open on your screen when you go to make a cup of coffee or chat with a colleague? If so, it’s possible that some of the new incoming new messages on your screen were automatically marked as read, as the conversation was open on your screen.

To prevent such cases where new messages could get marked as read automatically, we have introduced Sleep mode. Effectively, it means that if you leave Fleep open, active, on your screen but you are inactive on your computer (that is, not doing anything actively in Fleep) then Fleep ‘freezes’ your current open conversation, so new incoming messages on the screen are not marked as read.

You can find the Sleep mode setting in your Account preferences:

sleep mode

The main idea of Sleep mode is to prevent new messages being marked as read, when you are away from your computer or otherwise not paying attention to your screen, but have a conversation open.

You can always change the default setting for a longer ‘timer’ or even disable Sleep mode altogether, if you’d like.

What else?

Note that the new push notification setting affects your account across devices – mobile apps and the desktop versions (web browser and native apps). But the Sleep mode setting is a desktop-only feature.

We hope you enjoy these new account preferences to tailor how you use Fleep! All feedback and requests are welcome via support@fleep.io . Let’s also stay in touch through social media. We’re on Twitter, Facebook, LinkedIn and Instagram.

Introducing emoji reactions in Fleep

Today, we’re happy to announce Fleep emoji reactions! Read on, if you’d like to find out more about why and how to react to messages…

Fleep reactions
Why reactions?

Reactions are a simple and handy way to respond to something, without actually posting a message. Want to show your support for something? Give it a thumbs-up. Want to share your excitement for something? There you go, throw some confetti at it. Or blow up some emoji-fireworks. Or even show some love with a heart emoji reaction.

And this why reactions are so powerful – as they replace the messages that otherwise would have been posted to respond in those ways, they can actually significantly reduce the noise levels of any Fleep conversation. Every reaction could have been a new message, waiting to be consumed.

In fact, if we see a dip in the total numbers of messages sent in Fleep, and a rise in the use of Reactions, we will know that this feature release was a success.

How to: Fleep emoji reactions

To add an emoji reaction, click on the reactions button right next to the message actions menu entrypoint. This will launch the emoji picker, so you can choose the emoji you wish to react with.

Fleep emoji reactions

All reactions are shown below the message in the message flow. The reactions you have added will be highlighted in blue. You can also see the count of how many people have reacted with each emoji – and if you hover over any of them, you will see a small popup that shows names of who have added it.

Fleep emoji reactionsWhen others add emoji reactions to a message, you can click that emoji to add the same one – and you can always click on a reaction you’ve added to remove it.

We also thought about our users who love keyboard shortcuts and commands. So, if you type and send “+1″, this will add a thumbs-up reaction to the latest message in the message flow. Even more, you can add any emoji reaction by sending “+1 emoji” or “+1 :emojicode:”. See it in action below:

Fleep emoji Reactions

Voting and polling in Fleep with reactions

Reactions can also easily be used to create a simple and quick vote or poll in Fleep. To do so, share the options in a message and ask people to mark their preferred option with emoji reactions. This is super handy for making decisions in a democratic way.

Fleep vote poll

Creating a vote as a pinned message will highlight it in the message flow and also allow others to add options!

What else?

Currently, Fleep emoji reactions are available on all desktop versions (web browser, macOS, Windows, Linux native apps) and can be added to any type of message in the message flow, including tasks and pinned messages.

We are rolling out reactions on the iOS and Android apps in the coming months, and we’re planning to add custom emoji support for all Fleep for Business users in the future as well.

We hope you enjoy using Fleep emoji reactions! All feedback and requests are welcome via support@fleep.io . Let’s also stay in touch through our social media channels. We’re on Twitter, Facebook, LinkedIn and Instagram.

Fleep Tasks update

There are many reasons for why we consider Tasks as one of the three main pillars of Fleep. In short, managing work in the form of a to-do-list or tasklist is effective, and we believe there is no better place for tracking tasks than contextually in Fleep, where work discussions happen and decisions are made.

Fleep Tasks

Internally, we often call it “contextual task management”. What we mean by this is that you can always see the context of the tasks created in the conversation and, if necessary, ask further questions or details about the tasks. We organize our product development in a slightly modified Scrum framework, and we use Fleep Tasks exclusively for managing our backlogs of tasks.

You can find an in-depth overview of Fleep Tasks functionality in this blog post: Fleep Tasks help you get stuff done! Recently, we’ve added some helpful functionalities to Fleep Tasks. Read on to see what’s new!

Task completion notifications

We’ve added notifications for when tasks are completed. So, every time someone marks a task as completed, a system message will be posted that will notify all of the conversation’s members, informing which task was completed.

task completed

By default, the notifications are switched on. If you find them too noisy or unnecessary, you can switch them off from the appropriate setting under Conversation settings. However, we hope the task completion notifications provide a nice sense of accomplishment and virtual high-fives all around.

Move to section action

From our own use – and users’ feedback, of course – we’ve realized tasklists can get lengthy. And if you use sections on Fleep Taskboards, moving tasks from one section to another can become cumbersome.

For this, we’ve added the “Move to section” action. Just open the message actions menu on any task, and choose “Move to section” — and then what section you want to move it to. The task will then be moved to the top of the section you’ve selected.

Move to section

Improved Taskboards on mobile apps

Quite recently, we rewrote major parts of our architecture. This included rewriting the code for our Taskboards, improving the experience of everyone using Fleep Tasks. And perhaps the biggest improvements can be seen in our Android and iOS apps, where the Taskboards are now significantly faster and more reliable.

To-do and done emoticons

Last, but not least, we have brought back a nice little hidden feature for those, who use Fleep emoticons – you can click on any ((todo)) emoticon in the message flow to mark it as ((done)) and vice versa. You can even use these inside pinned messages or inside tasks to create sub-tasks within a task message!


Anything else?

We’re working on one of the most requested Fleep Tasks features of 2017 – a My Tasks view. This view will give an overview of all Fleep Tasks assigned to you. My Tasks will be very useful for everyone who do not organize their team’s backlog in one dedicated Fleep conversation, but rather have them across different dedicated conversations. If you’d be interested in giving this a try in beta, let us know via Fleep Support!

We hope you like the direction we’ve taken with Fleep Tasks! As always, feedback and requests are welcome via support@fleep.io . Let’s also stay in touch through our social media channels. We’re on TwitterFacebookLinkedIn and Instagram.