Features

Introducing Automute

fleep_illustration_06One of the reasons why email tends to be a drain on your productivity is that anyone can attempt to reach you via email. Whoever has been able to find out your email address can try to get your attention. Sometimes, they’re worth your attention – other times, not so much.

This is why we have built the Automute feature - the option to have Fleep automatically mute all incoming emails that are sent from a new email address (that is, an email address that is not among your Fleep contacts).

If Automute is enabled, all of the automatically muted incoming email conversations will be visible under the Muted label. You will not receive any notifications about them, but the conversations will remain unread until you can read them at your own convenience.

When enabled, what does Automute do?

The goal of Automute is to make sure conversations created by “strangers” (i.e. people who are not in your contact list) do not get your attention unless you want to give them your attention.

More specifically, if the incoming email message was sent by someone who is not in your contacts, the newly created conversation is automatically muted.

Note that the “stranger(s)” in the new conversation will be added to your contacts only if you reply into that new conversation or when someone among your contacts adds you to a conversation with the “stranger(s)”.

How to make the most out of Automute in Fleep?

Fleep automute

  • First of all you’ll have to configure it in the Account preferences, as it is turned off by default.
  • Screen Shot 2015-12-15 at 3.26.43 PMSecondly, you may want to drag the Muted label above Recent on the left pane and collapse it. This is a trick we learned from our CEO – in this way, you will not forget to take a look at the muted conversations every now and then. The unread label for the Muted label is intentionally subtle so you wouldn’t feel any guilt for the number there.
  • Third, try to review the conversations under the Muted label 1-2 times a day at the most. There may be a few useful email conversations in there, but it is more likely that the conversations in there are newsletters you did not know you signed up for, sales pitches you did not ask for and other email messages that do not require your urgent response.
  • Fourth, sit back and get work done. No more unnecessary, low-priority distractions via email.
What changes once you start using Automute in Fleep?

I’ll be honest, I was skeptical about the Automute feature when we first discussed the concept. The more email messages I received in Fleep, however, the more I felt the need to enable Automute.

fleep_illustration_13Since trying it out, I have not looked back – Automute has helped me regain my focus during the workday, as I no longer get distracted by incoming emails from people outside of my network. I am now in control of the priority of my conversations.

How will Automute help you prioritize your communications?

Automute has helped in building the hierarchy where messages from people who are not my contacts are the lowest priority, along with email newsletters and other conversations that I read at my own convenience. This does not mean that I ignore them – I do still read them and respond to them. With Automute, howeverm I no longer get distracted by those communications throughout the day. I get to choose when they get my attention!

Like our CEO Henn said, “Automute is a lifesaver. I would not have been able to replace email with Fleep without Automute – it keeps my Recents clean, as all promotional emails and cold emails are filtered out and kept under the Muted label. They do not get my immediate attention – as it should be!”

What if something important gets muted with Automute?

fleep_illustration_02It is very likely that sooner or later, something important to you will get muted with Automute. But if you follow the good practice of taking a look at the conversations under the Muted label once or twice a day, you’ll be able to react to that important message within a good timeframe, and unmute the conversation if you wish.

After all – emails, chat for teams or any other written means of communication are usually not used for urgent matters.

Here’s a quick video guide to the Mute and Automute features in Fleep:


What’s next? Currently, Automute only applies to incoming emails. In the future, we hope to apply the same logic to conversations where all members are Fleep users – to even better the experience of Fleep as an alternative to email.

Features like Automute in Fleep are what improve the use of email in business communication. As always, if you have any questions or feedback, do not hesitate to reach out to us via Fleep Support or through our social channels (TwitterFacebook).

Fleep: Integrations improvements

fleep_illustration_10Fleep is a great team communication tool and alternative to email, but it’s even more powerful when it speaks to the other tools you use in your everyday work. This is why we have made sure there are many Fleep integrations with the tools and services our users work with on a daily basis.

Recently, we added quite a few new Fleep integrations and also improved existing ones to make your experience even better. So, without further ado, we are excited to announce…

Fleep integrationsDropbox!

The fresh-out-of-the-oven Dropbox integration lets you choose files from your Dropbox and post them into Fleep conversations. It does not require any setup and is super easy to use. Curious to see how it works?

Take a look at the Dropbox integration info page for an overview.

Sameroom

The integration with Sameroom is pretty magical. If you’d like to use Fleep as your universal communication tool, you can use Sameroom to set that up. Within minutes, you can use Sameroom to bridge your Fleep conversation to a conversation on Skype, to HipChat and others.

Read more in this blog post or take a look at the setup process on the Sameroom integration info page.

Bitbucket Server

We built the integration with Bitbucket (in the cloud) a while back, and now we also have a customized webhook for Bitbucket Server. This is so you can receive updates about the changes in your Bitbucket repository into a Fleep conversation.

You can have a look at the Bitbucket Server integration info page for an overview of how it works and how to set it up.

Zapier

fleep zapier integration

We love the Fleep and Zapier integration because it connects Fleep to literally hundreds of other tools out there. You can set up Zapier to send messages from other services to Fleep conversations – and it’s really easy to set up.

Read more about why we love the Fleep and Zapier integration in this blog post or take a look at our Zapier info page for more info on the setup.

JIRA updates

The Fleep-JIRA integration is a popular one among our users – and recently it got even better. It now supports a bunch of new events: configuration related events, sprint events, board events, worklog events and workflow transition events.

Check out the Fleep-JIRA integration info page for more info.

fleep_illustration_03

What’s next?

We have a few more integrations brewing for you, the most exciting of which is probably the upcoming Google Drive integration that will work in a similar way as the Dropbox one currently does. Let us know if you have any requests or feedback for us! As always, you can reach out to us at support@fleep.io. Happy Fleeping!

Why we <3 integrating Fleep and Zapier

fleep zapier integration

Fleep is a powerful alternative to email, but nowadays most people use several tools in their everyday work, in addition to the the team communication tools. This is why we have built integrations with tools like JIRA, GitHub, Bitbucket and many more. One of the most powerful of such bridges that we have is the Fleep and Zapier integration.

What makes the integration so great is that Zapier gives you the power to integrate Fleep with hundreds of other apps. This means that you can set up “zaps” to post messages from other services like Asana, ProjectManager.com, Twitter and others into Fleep conversations.

With Zapier and Fleep you can easily:

* Send new Asana tasks to a Fleep conversation
* Send new Trello activity to a Fleep conversation
* Send new Redmine issues to a Fleep conversation
* Send HelloSign requests to a Fleep conversation
* And a whole lot more

These integrations with Zapier are especially useful to notify you of any activity, tasks or updates directly in Fleep, instead of having to constantly check the different tools.

What does it look like?

For example, our social media team keeps an eye on all #Fleep tweets with Zapier. Every time someone tweets with #Fleep, the tweet is posted to a designated conversation in Fleep, along with a link to the tweet, like this:

Screen Shot 2015-11-23 at 12.34.22 PM

We especially love how you can customize the Zapier messages – you can choose how much detail the zapped message includes and what it says. So why not include a little pat on your back to keep you going? For example, a Toggl time entry message can be customized to say something like this:

toggl fleep zapier

The best part of integrating Fleep and Zapier?

It’s so easy to set up! Take a look at our Zapier integration set up steps to get started and our page in the Zapier zapbook for more information.

How do you use the Fleep and Zapier integration? Let us know with #Fleep ;)

Using Fleep as your universal communication tool

fleep sameroomSince the beginning of Fleep, we’ve had people ask us if we are the universal communication tool that will bring together their Skype, Facebook messenger, WhatsApp, Jabber, Slack, Hipchat… Time and time again, we’ve had to break people’s hopes and dreams and tell them “No, Fleep is a messenger for all your teams and projects – but Fleep does not build bridges with walled-garden chat services like Skype or Slack.”

Now, the conversation no longer ends there. Enter Sameroom.io. Fleep was lucky to be one of the first tools out there to integrate with Sameroom – not just because they’re answering a question that people have been asking us since forever, but because we like ambitious people like the Sameroom team that are taking on what seems impossible: “Hundreds of closed-island chat tools out there? No problem, let’s make them talk to each other.”

Wait, but how?

So let’s say you’re working with clients who do not want to move their communications from Skype to Fleep. Or maybe the design firm you’re cooperating with is dead set on using Slack. But you just loooove Fleep (we love you too!). Within minutes, you can use Sameroom to bridge your Fleep conversation to a conversation on Skype, to a Slack channel and others.

fleep sameroomWith any of these scenarios, the biggest benefit is that each participant or team gets to use the single team communication tool of their choice, keeping a record of all communication data while controlling and allowing access to the conversation as they see fit.

In this way, Fleep becomes your mission control center for two-way, real-time messaging across any major chat systems, letting you work faster without losing important information. If that’s not powerful, we don’t know what is.

Sounds too good to be true?

We love Sameroom, but love don’t pay the bills. You can try Sameroom out for free, but it is a paid service.

Give it a try! According to our statistics, the Sameroom integration is the most actively used integration among Fleep users – and we do trust our users’ choices.

We’ve come a long way in replacing email in business communication, especially as a chat for teams.  Here’s to minimizing external email, too!

Chat for teams

Pinboard improvements

In Fleep, Pinboard is kind of like a digital whiteboard that is shared with all members of the conversation. All members can pin messages, unpin, edit and delete existing pins – just like the whiteboard in a meeting, everyone can step to the whiteboard and write on it, erase messages etc.

The Pinboard in Fleep conversations can be used for many purposes – to pin important information, leave notes, create checklists, bookmark important dates, links or files, and so on. By default, all pinned messages will appear on the pinboard in chronological order, but with the recent feature of pinboard sorting, you now can also reorder the pins!

As with Tasks, you can just grab the pinned messages and reorder them on the pinboard. Like this:

reorder pins

What’s next? We’re working on the possibility to add sections to pins, just like you can with your Tasks. For now, go ahead and try out pinboard sorting – create some pins in your Fleep conversations and reorder them!

If you have any further questions or ideas for new feature requests, don’t hesitate to ping us via Fleep Support or via our social channels (TwitterFacebook).

Help Center: Fleep Pinboards FAQ