Using Fleep as your universal communication tool

fleep sameroomSince the beginning of Fleep, we’ve had people ask us if we are the universal communication tool that will bring together their Skype, Facebook messenger, WhatsApp, Jabber, Slack, Google Hangouts messages. Time and time again, we’ve had to break people’s hopes and dreams and tell them “No, Fleep is your business messenger that integrates with email – so you can have all your team communication and business emails it one place – but Fleep does not build bridges with walled-garden chat services like Skype or Slack.”

Now, the conversation no longer ends there. Enter Sameroom.io. Fleep was lucky to be one of the first tools out there to integrate with Sameroom – not just because they’re answering a question that people have been asking us since forever, but because we like ambitious people like the Sameroom team that are taking on what seems impossible: “Hundreds of closed-island chat tools out there? No problem, let’s make them talk to each other.”

Wait, but how?

So let’s say you’re working with clients who do not want to move their communications from Skype to Fleep. Or maybe the design firm you’re cooperating with is dead set on using Slack. But you just loooove Fleep (we love you too!). Within minutes, you can use Sameroom to bridge your Fleep conversation to a conversation on Skype, to a Slack channel and others.

fleep sameroomWith any of these scenarios, the biggest benefit is that each participant or team gets to use the single team communication tool of their choice, keeping a record of all communication data while controlling and allowing access to the conversation as they see fit.

In this way, Fleep becomes your mission control center for two-way, real-time messaging across any major chat systems, letting you work faster without losing important information. If that’s not powerful, we don’t know what is.

Sounds too good to be true?

We love Sameroom, but love don’t pay the bills. You can try Sameroom out for free, but it is a paid service.

Give it a try! According to our statistics, the Sameroom integration is the most actively used integration among Fleep users – and we do trust our users’ choices.

We’ve come a long way in replacing email in business communication, especially as a chat for teams.  Here’s to minimizing external email, too!

Chat for teams

Fleep Conversation History Export is here!


We know you have important conversations in Fleep. This is why we’d like to introduce Fleep Conversation History Export to you.

This is a useful feature if you’d like to have a backup archive of all of your Fleep conversations. The Conversation History includes all your messages from all your conversations. The Conversation History Export does not include the files that have been uploaded in the conversations, but it does include unique links to the files that have been uploaded (note that you have to be logged in to fleep.io on the browser to be able to access the files).

But it’s not just a useful feature, it’s actually simple, quick and really beautiful. (Hats off to Marko and Helmo from our team for this!)

Here’s how you can export your Fleep conversations’ history:

Exporting your Fleep Conversation History

Step 1: Find the Export button under your Account settings.

fleep conversation history

Step 2: Click on “Export”.

fleep export

Step 3: Hold on tight and count to three.

The length of the wait depends on how many conversations and messages you have in Fleep. Feel free to navigate away from the Account settings window – Fleep will send you an email notification on your primary email as soon as your conversation history export is ready.

fleep conv history

Step 4: Download the file.

html copyWhen the export has processed, you can download the file from your Account settings. The conversation history is available in two formats – HTML and JSON. Select the link of the preferred file format, and the file download will start automatically.

Step 5: Enjoy.

Open the file and browse your conversation history!

fleep export file

That’s it. Easy as pie. Now you can enjoy the security of knowing you have a backup of all of your Fleep conversations.

What’s next? We’re working on the possibility to export history per conversation. For now, go ahead and try out the general conversation history export!

If you have any further questions or ideas for new feature requests, don’t hesitate to ping us via Fleep Support or via our social channels (TwitterFacebook).

Help Center: How can I export my Fleep conversation history?

Pinboard improvements

In Fleep, Pinboard is kind of like a digital whiteboard that is shared with all members of the conversation. All members can pin messages, unpin, edit and delete existing pins – just like the whiteboard in a meeting, everyone can step to the whiteboard and write on it, erase messages etc.

The Pinboard in Fleep conversations can be used for many purposes – to pin important information, leave notes, create checklists, bookmark important dates, links or files, and so on. By default, all pinned messages will appear on the pinboard in chronological order, but with the recent feature of pinboard sorting, you now can also reorder the pins!

As with Tasks, you can just grab the pinned messages and reorder them on the pinboard. Like this:

reorder pins

What’s next? We’re working on the possibility to add sections to pins, just like you can with your Tasks. For now, go ahead and try out pinboard sorting – create some pins in your Fleep conversations and reorder them!

If you have any further questions or ideas for new feature requests, don’t hesitate to ping us via Fleep Support or via our social channels (TwitterFacebook).

Help Center: Fleep Pinboards FAQ

Tasks help you get stuff done!

There’s no doubt to-do lists can help you get stuff done more effectively, stay on top of your workload and make you feel accomplished. If you use Fleep, you don’t need an external app for your to-do’s – the Tasks feature in Fleep enables you to formulate to-do lists in Fleep conversations!

Tasks fleep

The benefits of having your tasks within Fleep conversations are pretty much endless. First of all, it keeps you on track for a certain project, giving you an overview of what you need to get done and a sense of accomplishment for all the tasks you have ticked off as ‘done’. Additionally, the Fleep Tasks feature holds your team responsible. In group conversations, you can see everyone’s tasks and what they have accomplished. In this way, your whole team is on the same page!

How to create a task in Fleep?

There are two ways in which you can create tasks in Fleep. The first is by starting the message with “/task” and following that with the content of the task:
“/task <message>”.

tasks in fleep

The second way to create a task is to post a message and then convert it into a task - just right-click on the message and select “Create task” in the drop-down menu.

task action fleep

In the iPhone and Android apps, the option to convert a message into a task appears when you long-press on the message:

Fleep mobile tasks

Where can I see all the tasks?

By default every conversation in Fleep has a taskboard, which you can find under the task icon on the right-hand side toolbar. Whenever you create a new task in a conversation, it will appear in the message flow, but it will also be added to your taskboard, where all the members of the conversation can see it. In the mobile app, you can find the taskboard under the menu button in the conversation.

taskboard Fleep

You can also keep an eye on some details regarding tasks – who has created them, when, and who they have been assigned to. You can see this information in the message flow and when you click on a task on the taskboard.

What can I do with the tasks?

The tasks in Fleep have quite a few features. You can edit, assign, check off, untask, delete tasks and much more! All of these features can be found in the task action menu – this will appear on the taskboard when you right-click on the task, or click on the tiny blue down arrow that you can see when you hover you mouse over the task. In mobile apps, the menu appears with a long tap.

  • task actionsEdit - you can always edit the tasks you’ve created, whether it’s correcting a typo, changing the wording, adding some more detail or anything else. You can also edit tasks other members of the conversation have created, and they can edit yours.
  • Pin – this action converts the task into a pinned message.
  • Copy message – copies the content of the task message.
  • Assign - you can assign any task to yourself or to someone else in the conversation. This feature helps everyone understand who’s responsible for executing the task.
  • Show in conversation – this action will take you to the place in the conversation where the task was created. It will help you in case you want to remember the context for the task.
  • Archive - this option will archive the task, so it’s out of your way. You can see all of the archived tasks at the bottom of the taskboard.
  • Add section – helps organize the taskboard (see more about organizing the taskboard below)
  • Untask - when you’ve created a task by accident or if it’s something no longer needs to get done, you can just untask it. The task in the message flow in the conversation will just be converted into a regular message.
  • Delete - sometimes, you just need to delete a task. After confirming the delete action, the task message in the conversation message flow will be deleted as well. (P.S. Delete is not available in the mobile apps.)
  • Check off as “done” - ahhh, the pleasure of ticking things off of a to-do list. Whenever you have completed a task, you can just tick it off, and everyone in the conversation will be able to see that it is done.

How to organize the taskboard?

  • Reorder - you can move the tasks around on the taskboard by dragging and dropping them in the preferred order. You can choose to order them by the assignee, by importance or urgency or whatever else works for you!
  • Sections - in the desktop apps and web browser version of Fleep, you can create sections for the taskboard and move them around freely. At Fleep, our teams often use 3 sections, “Done”, “Work in Progress” and “Not Started”, but you could also create sections such as “Design”, “Development”, “Marketing” for your team conversations, or create personal to-do lists and organize them with sections such as “Home”, “Work”, ‘Personal’. The options are pretty much endless!

taskboard Fleep

A few more tips:

  • The “/taskto @” command – when creating a task with the slash command, you can try using “/taskto” followed by mentioning a conversation member’s Fleep ID with the @ sign. In this way, the task will automatically be assigned to the person mentioned, e.g.: “/taskto @julie.roseplum designs from Joel” created a task “designs from Joel” in the example conversations, and this was automatically assigned to Julie.
  • The /bug command – this is a favorite of all software developers. Using the /bug command instead of /task will create the task with a bug emoticon.

Here’s a a quick video guide of the Fleep Tasks functionality:

What’s next?

Our next step is to develop a “My Taskboard” feature that will allow you to see all tasks assigned to you, from across all conversations, in one place! We have it filed under the “Work in Progress” section for our developers ;)

Your next step would be to go ahead and assign some tasks to yourself in Fleep! Or to your colleagues. If you have any further questions or ideas for new feature requests, don’t hesitate to ping us via Fleep Support (support@fleep.io) or on our social media channels (TwitterFacebook).

P.S. Fleep Tasks do not compete with tools like JIRA or Asana that are dedicated to workflow and task management. In fact, Fleep Tasks are a rather lightweight solution to track commitments right there in the conversation where they have been agreed upon. If you need a more in-depth workflow, tracking, deadlines and reporting then you may want to look into dedicated tools. The great thing is that Fleep plays nice with tools like JIRA or Asana – they actually go together really well through integrations. (For example, Teleport uses both Asana and Fleep, while Bigbank uses JIRA and Fleep simultaneously!)

Fleep conversation history is now free, forever!



I have some great news to share with you regarding Fleep subscriptions and pricing – starting from today all Fleep Free subscription users will have unlimited access to all their messages and files, for free, forever :)

Why we are doing this?

After the launch of Fleep ID we got lots of feedback that limited access to chat history was a barrier to people making the change and fully embracing #LifeAfterEmail. You asked for certainty that all your messages and files will always be available in Fleep. You told us that otherwise it can only be used for short-term conversations, which decreases our value to you. We heard you and decided to make the change. In addition to that we’re also increasing everybody’s free storage limit to 5GB!

What about Premium?

When we developed our Free and Premium subscriptions we optimized Premium for business users who use Fleep with their teams every day, not only within their team but also when working across organizational borders with customers and partners.

As well as the upcoming Team Management feature there are other exciting features for business use that we will be ready to launch later this summer. We will add these features into the paid-for service soon. To be fair to current Premium users we have decided to decrease Premium subscription pricing to 1 EUR per month until we launch the additional business features. Premium users will still be able to take advantage of premium support and will now benefit from an increased storage capacity of 50GB!

We have put a lot of thought onto this change and we truly think this is a right and fair step towards replacing your email conversations, I hope you like it, keep using Fleep and keep spreading the word about it :)


Co-Founder & CEO of Fleep